Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jacob Wilkerson

Jacob Wilkerson

Huntsville,TX

Summary

Dynamic sales associate with proven expertise in customer service and upselling, honed at Finish Line and Yard House Restaurant. Excelled in retail loss prevention and fostered warm customer relationships, significantly enhancing store appeal and compliance. Demonstrates exceptional people skills and a knack for promotional support, driving sales and positive experiences. extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance.

Overview

1
1
year of professional experience

Work History

Sales Associate

Finish Line
04.2024 - 09.2024
  • Organized Shoe racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Server

Yard House Restaurant
10.2023 - 04.2024
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Education

Bachelor of Science - Computer And Information Sciences

Sam Houston State University
Huntsville, TX
06-2028

High School Diploma -

Clear Springs Highschool
League City, TX
06-2024

Skills

  • Retail loss prevention
  • Upselling
  • Promotional support
  • Display setup
  • Customer service
  • Outgoing personality
  • Product sales
  • Sales strategies
  • Excellent people skills

Timeline

Sales Associate

Finish Line
04.2024 - 09.2024

Server

Yard House Restaurant
10.2023 - 04.2024

Bachelor of Science - Computer And Information Sciences

Sam Houston State University

High School Diploma -

Clear Springs Highschool
Jacob Wilkerson