Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacqueline Alonso

Sacramento,CA

Summary

Dedicated colleague with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

9
9
years of professional experience

Work History

Front Desk Receptionist

Central Valley Glass
Sacramento, CA
05.2020 - 03.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Merchandiser

Oreilly Auto Parts
Sacramento, CA
02.2016 - 12.2019
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Answered customer questions regarding store merchandise, department information and pricing.

Cashier Supervisor

Garnacha
Sacramento, CA
01.2014 - 03.2017
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

Education

High School Diploma -

Calvine High School
Elk Grove, CA
05.2015

Skills

  • Verbal and Written Communication
  • Administrative Support
  • Payment Processing
  • Attention to Detail
  • Multi-Line Phone Systems
  • Multitasking and Prioritization
  • Data Entry and Database Software
  • Scheduling and Calendar Management

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Central Valley Glass
05.2020 - 03.2022

Merchandiser

Oreilly Auto Parts
02.2016 - 12.2019

Cashier Supervisor

Garnacha
01.2014 - 03.2017

High School Diploma -

Calvine High School