Jacqueline Caudillo
Phoenix,AZ
Summary
Results-driven Leasing Consultant known for high productivity and efficient task completion. Specializes in customer service, negotiation, and market analysis to ensure optimal leasing outcomes. Excel in communication, problem-solving, and adaptability, employing these soft skills to meet diverse client needs and achieve management goals.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Greystar Property Management
Phoenix, USA
01.2026 - Current
- Led in-person property tours for prospective residents, effectively showcasing unit features and community benefits while building rapport to drive leasing conversions
- Managed prospect and resident communications through CRM systems, consistently followed up, answered inquiries, and guided applicants through leasing process to ensure smooth transition from interest to approval
- Coordinated and prepared leasing files by compiling required documents, reviewing for accuracy, and maintaining organized records to facilitate decision-making and ensure regulatory compliance
- Oversaw unit readiness by conducting walkthroughs of vacant apartments, identifying issues, and collaborating with maintenance to achieve timely resolution and ensure move-in readiness
Front of House - Supervisor
Nirvana Center Dispensaries
Phoenix, USA
01.2024 - 01.2026
- Supervised sales floor operations during high-volume periods, providing real-time support to staff and maintaining efficient customer flow
- Managed customer flow and in-store communication, directing lines and addressing inquiries to enhance guest experience and operational efficiency
- Delegated and monitored shift responsibilities, ensuring cleanliness and health standards to maintain readiness for subsequent shifts
- Fostered team engagement using incentives, recognition, and motivational strategies to enhance morale and support sales initiatives
- Maintained financial accuracy and accountability through safe counts, register preparation, cash reconciliation, discrepancy resolution, and end-of-day reporting
- Supported inventory preparation and merchandising, including product labeling, restocking, and coordination with inventory teams to ensure floor readiness
Merchandise Execution Team Associate
The Home Depot 0485
Phoenix, USA
07.2018 - 12.2023
- Executed store-wide visual merchandising and display installations, enhancing customer engagement through effective seasonal presentations and brand-specific fixtures
- Managed signage and pricing execution, ensuring accurate promotions and price changes aligned with planograms for consistent customer experience across the store
- Led fixture setup, display assembly, and maintenance, including troubleshooting, ordering replacement parts, and ensuring presentation standards
- Managed vault cash handling and financial processing, including counting funds, preparing deposits, and coordinating secure cash shipments
- Assisted customers with specialty product orders, ensuring accurate system entry and follow-through to enhance customer satisfaction and order fulfillment
- Processed customer transactions, returns, and issue resolution at the service desk while maintaining high customer service standards
Education
Diploma -
Girls Leadership Academy of Arizona
Phoenix, AZ05-2018
ACE College Program Graduate -
Phoenix College
Phoenix, AZ05-2018
Skills
- Lease negotiation
- CRM systems
- Sales support
- Visual merchandising
- Inventory management
- Operations management
- Team coordination and leadership
- Cash management
- Process improvement
- Time management
- Attention to detail
- Bilingual communication
Volunteer Experience
Liberty Wildlife, Phoenix, AZ, Volunteer, 01/01/24, Present, Provided hands-on care for raptor birds and other wildlife, including tube feeding, hand-feeding, and age-appropriate dietary preparation, Maintained clean and safe habitats, including cages, bins, and outdoor enclosures, adhering to strict sanitation protocols, Managed feeding schedules and record keeping, accurately logging animal care, dietary intake, and behavioral observations, Assisted with educational programs, safely handling birds while supporting public learning initiatives, Coordinated with staff and volunteers to ensure efficient daily operations and proper care for all animals, Demonstrated attention to detail, safety compliance, and animal welfare, ensuring all interactions were safe and appropriate
Timeline
Leasing Consultant
Greystar Property Management
01.2026 - Current
Front of House - Supervisor
Nirvana Center Dispensaries
01.2024 - 01.2026
Merchandise Execution Team Associate
The Home Depot 0485
07.2018 - 12.2023
Diploma -
Girls Leadership Academy of Arizona
ACE College Program Graduate -
Phoenix College