Jacqueline Famularo
2356 American River Dr E Sacramento,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
Certification
14
14
years of post-secondary education
5
5
years of professional experience
Work History
Cashier
The Home Depot
Sacramento, CA
07.2020 - 06.2021
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Server
Chili's Bar And Grill
Rancho Cordova, CA
03.2018 - 05.2020
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Greeted and maintained relationships with regular customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Checked identification to enforce age regulations for alcoholic beverages.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Prepared beverages and filled food orders for customers.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Server
Ju Hachi
Sacramento, CA
06.2017 - 06.2018
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Greeted and maintained relationships with regular customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Checked identification to enforce age regulations for alcoholic beverages.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Prepared beverages and filled food orders for customers.
Bartender
AMF Bowling
Sacramento, CA
11.2017 - 10.2018
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Inbound Stower
Amazon
Sacramento, CA
02.2017 - 07.2017
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Moved shipment materials to and from designated areas.
Education
Associate of Arts - Police Science
Sacramento State
Sacramento, CA 08.2015 - Current
Associate of Science - Mathematics
Antelope Valley College
Lancaster, CA 08.2010 - 05.2015
High School Diploma -
SOAR High School
Lancaster, CA 08.2010 - 11.2013
Skills
Customer assistance
undefinedCertification
ABC Bartending school- 2017
Mixed Martial Arts
I am a black belt in Mixed Martial Arts. I did it for 11 years. I taught kids 5-12 martial arts.
Timeline
Cashier
The Home Depot
07.2020 - 06.2021
Server
Chili's Bar And Grill
03.2018 - 05.2020
Bartender
AMF Bowling
11.2017 - 10.2018
Server
Ju Hachi
06.2017 - 06.2018
Inbound Stower
Amazon
02.2017 - 07.2017
Associate of Arts - Police Science
Sacramento State
08.2015 - Current
Associate of Science - Mathematics
Antelope Valley College
08.2010 - 05.2015
High School Diploma -
SOAR High School
08.2010 - 11.2013
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