Jacqueline Grefsrud
Smith Tire and Tread
West Fargo,ND
29
years of professional experience
Highly dedicated professional with a history of managing operations across various departments. Proficiencies in daily operations, sales, and inventory management. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges with dedication and enthusiasm.
Work History
Office Manager
1 Year 3 Months- Managed daily office operations to ensure efficient workflow and communication.
- Implemented monthly inventory to streamline supplies procurement processes.
- Provided administrative support for customer inquiries, enhancing client satisfaction levels.
- Managed payroll operations on a bi-weekly basis for 10 employees to maintain timely compensation.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Executed billing procedures for Michelin, ensuring compliance with company standards and prompt payment processing.
Assistant Manager/Manager
28 Years 1 Month- Led a workforce of 10 employees, fostering a positive work environment and achieving operational, sales, and safety goals.
- Nurtured positive work environment by establishing strong connections with team members.
- Performed monthly inventory counts to validate stock accuracy and inform future inventory planning.
- Facilitated recruitment, interviewing, hiring, and onboarding processes to ensure optimal staffing levels.
- Managed daily accounts payable and accounts receivable processes.
- Reviewed and reported on monthly profit and loss statements to identify financial trends.
- Managed customer interactions to ensure effective communication and support.
- Executed accurate processing of local and national account invoices utilizing Tires HQ and Fleetwise systems.
Education
Associate of Arts - Criminal Justice, Psychology
Skills
Operations management
Problem-solving
Team collaboration
Customer service management
Multitasking and organization
Document management
Inventory control
Invoicing Efficiencies
Timeline
Office Manager
Smith Tire and Tread
05.2025 - CurrentRead More
Assistant Manager/Manager
Goodyear Commercial Tire and Service Center
03.1997 - 04.2025Read More
Moorhead State University
Associate of Arts from Criminal Justice, Psychology
Read More