Jacqueline Mendoza
Paramount,CA
Summary
Well-qualified Educator with proven success in improving operations and solving problems. Experience in a class room setting, observing & logging in behaviors, & coming up with strategies to better help students improve performance & grades. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to leverage training and experience to take on new professional challenges. Hardworking and passionate individual with strong organizational skills motivated to secure entry-level teaching position. Ready to help team achieve company goals & further my teaching experience.
Overview
7
7
years of professional experience
Work History
Dispatcher
McCulloughs Dist & Trans CO LLC
09.2020 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 7 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Communicated with customers to provide delivery updates and resolution.
Special Education Instructional Assistant
Paramount Unified School District
01.2020 - 03.2020
- Provided one-on-one assistance in academic subjects such as reading, writing, math, and social studies to help students achieve their full potential.
- Monitored student performance through ongoing assessment and data collection, adjusting instruction as needed for optimal growth.
- Supported students with behavioral challenges through consistent reinforcement of classroom expectations and positive feedback.
- Maintained thorough documentation of daily observations, progress updates, incident reports, and communication with parents or guardians as necessary.
- Enhanced student progress by implementing individualized education plans and adapting instructional strategies to meet diverse needs.
Card Dealer
Segment 27
02.2019 - 06.2019
- Provided prompt, accurate and courteous service to players.
- Authorized credit and comps in accordance with established policies.
- Made accurate and clear chip and cash transactions.
- Dealt cards according to gaming standard procedures.
- Learned and followed company procedures to maintain consistency and standards.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Applied probability, statistical theory and other advanced mathematical concepts.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Kept gaming areas clean and organized to maintain safe and secure environment.
- Managed chips and money transactions with attention to detail to prevent fraud.
Gaming Associate
Knighted Ventures
06.2017 - 02.2019
- Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
- Explained game instructions and rules to customers.
- Monitored customers and searched for violations of gaming regulations and casino policies.
- Took customer bets, paid out winnings and collected losing bets.
Education
Bachelor of Arts - History
California State University of Long Beach
Long Beach, CA12.2022
Associate of Arts - History
East Los Angeles College
Monterey Park, CA06.2016
Skills
- Microsoft Office
- Data Entry
- 12 ECE Units
- Student Supervision
- Parental Interaction
- ADHD understanding
- Activities & Lessons Oversight
- Routing orders
- Card Handling
- Excellent Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dispatcher
McCulloughs Dist & Trans CO LLC
09.2020 - Current
Special Education Instructional Assistant
Paramount Unified School District
01.2020 - 03.2020
Card Dealer
Segment 27
02.2019 - 06.2019
Gaming Associate
Knighted Ventures
06.2017 - 02.2019
Bachelor of Arts - History
California State University of Long Beach
Associate of Arts - History
East Los Angeles College