Jacqueline Raymond
Mayfield Heights,OH
Summary
Currently looking for a full time position. Interested in the legal system as well as medical offices, always willing to learn new skills as well. Am very computer savvy, use Microsoft 365, outlook, and many more. Have knowledge in many areas the front and backend office procedures, I'm CPR certified, know medical terminology, and enjoy research especially in the court and medical systems.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
National Driver School
2 2023 - Current
- Prepared Ohio certificates of completion for students to take to DMV to take their driver license test
- Set up student and teacher schedules to drive time completed.
- Answered emails, and phone calls if any questions from customers.
- Organized schedules for all 17 coworker, showed co workers how online classroom ran.
- Taught students how to use online classroom
Security Officer/Dispatcher
Jack Thistledown Racino
08.2018 - 02.2023
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports of all security breaches and investigations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Reported suspicious activities and persons to law enforcement.
- Responded quickly to emergency situations to assess and deflect issues.
- Responsible for safety and well being of guests and fellow team members
- Monitor entrance and employee entrance to ensure no one under 21 years of age enters casino
- Provides first aid, including CPR when necessary.
Cashier
Marcs
02.2007 - 08.2018
- Provided customer service with cheerful and helpful manner
- Built relationships with over 150 customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Tallied cash drawer at beginning and end of each work shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Checked personal identifications during alcohol and tobacco sales.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Bachelors - Healthcare Administration
Grand Canyon University
Arizona City, AZ2026
Medical Assistant - Medical Assistant Classes
Valley College
Brooklyn, OH03.2023
Associate of Applied Science - Criminal Justice
Lakeland Community College
Kirtland, Ohio05.2015
High School Diploma -
Mentor High School
Mentor, OH06.2006
Skills
- Spreadsheet Management
- Meeting Planning
- Bookkeeping
- Research
- Quality Assurance
- Office Administration
- Legal Administrative Support
- Microsoft Office Suite
- Clerical Support
- Information Security
- Appointment Scheduling
- Scheduling
- Mail Handling
- Social Media Knowledge
- Critical Thinking
- Microsoft Word
- Professional and Mature
- Medical Terminology
- Computer Skills
Accomplishments
I volunteered at the Willoughby Police Station for Domestic Violence Victims Rights.
Our team worked together to organize over 1000 documents in the effort of streamlining the documentation and filing process for domestic violence victims. Provided more information on the rights of the victims, what was the right protection for themselves or their family, how to file for a personal protection order, and how to get help through other resources.
Our team analyzed 6 months of arrest records from Willoughby Police department and separated individual incidents compared to city incidents to see the rates and if they were increasing or decreasing.
Additional Information
- First Aid Certification
- AED Certification
- BLS Certification
Timeline
Security Officer/Dispatcher
Jack Thistledown Racino
08.2018 - 02.2023
Cashier
Marcs
02.2007 - 08.2018
Administrative Assistant
National Driver School
2 2023 - Current
Bachelors - Healthcare Administration
Grand Canyon University
Medical Assistant - Medical Assistant Classes
Valley College
Associate of Applied Science - Criminal Justice
Lakeland Community College
High School Diploma -
Mentor High School
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