Jacqueline (Jaxx) Fitzpatrick
Antelope,OR
Summary
Skilled Peer Support Specialist and Property Manager, adept in crisis intervention and active listening, significantly enhanced client satisfaction at Norris and Stevens Inc. Expertise in cognitive behavioral techniques and advocacy strategies, driving positive outcomes in community outreach and tenant relations. Proven track record in overcoming barriers and streamlining service delivery, showcasing a commitment to excellence and empathy.
Overview
12
12
years of professional experience
Work History
Peer Support Specialist
Folktime
Portland, Oregon
10.2023 - 10.2024
- Supported individuals in overcoming barriers such as discrimination, stigmas, and trauma through tailored guidance.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Counseled clients physical, mental factors impacting personal success.
Property Manager
Norris and Stevens Inc.
Portland, Oregon
06.2012 - 07.2021
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Oversaw daily operations, maintenance, and administration of various properties.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Education
Peer Support Specialist
Peer Support Specialist Training
Portland07-2024
CNA
Baptist Manor
Portland, OR02-1997
Social Services
Portland Community College
Portland, ORSkills
- Crisis intervention
- Cognitive behavioral techniques
- Client assessment
- Community outreach
- Advocacy strategies
- Active listening
Affiliations
- Teacher of Art Therapy
Timeline
Peer Support Specialist
Folktime
10.2023 - 10.2024
Property Manager
Norris and Stevens Inc.
06.2012 - 07.2021
Peer Support Specialist
Peer Support Specialist Training
CNA
Baptist Manor
Social Services
Portland Community College
Similar Profiles
Binyam BadyBinyam Bady
Caregiver at Bethesda 24-Residential LLCCaregiver at Bethesda 24-Residential LLC
James Anne CrawfordJames Anne Crawford
Bartender at Tik Tok DeliBartender at Tik Tok Deli
AMANDA WOODAMANDA WOOD
Medical Assistant at Go To Ortho Orthopedic Urgent Care / Summit OrthopaedicsMedical Assistant at Go To Ortho Orthopedic Urgent Care / Summit Orthopaedics
Kelly BassKelly Bass
Peer Support Specialist/Peer Recovery Specialist at Pecan Valley Centers For Behavioral And Developmental HealthcarePeer Support Specialist/Peer Recovery Specialist at Pecan Valley Centers For Behavioral And Developmental Healthcare
Donald SearcyDonald Searcy
Peer Counselor/Peer Support Specialist at Advance Recovery Navigator ProgramPeer Counselor/Peer Support Specialist at Advance Recovery Navigator Program