Jacquelyn Baker
Statesboro,GA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Gnats Landing
08.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Volunteer
Meals By Grace
06.2021 - 06.2023
- Enhanced community engagement help organizing and working events
- Participated in educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations
Babysitter
Erik Elders
05.2020 - 07.2022
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Communicated with parents regarding children's progress and development, raising any issues.
- Provided developmentally appropriate activities for children.
Server
Wild Wings Cafe
11.2021 - 06.2022
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Arts - Public Relations
Georgia Southern University
Statesboro, GA05.2026
Skills
- Hospitality Service Expertise
- Professional Appearance
- Effective Communication
- Strong Work Ethic
- Problem Solving
Affiliations
- Go to the gym
- Member of Alpha Delta Pi
- Participate In trips/donations for Ronald McDonald House
Timeline
Server
Gnats Landing
08.2022 - Current
Server
Wild Wings Cafe
11.2021 - 06.2022
Volunteer
Meals By Grace
06.2021 - 06.2023
Babysitter
Erik Elders
05.2020 - 07.2022
Bachelor of Arts - Public Relations
Georgia Southern University
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