Jacquelyn Miron-Mayfield
Hartville,OH
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Aldi USA
06.2017 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Associate
Payless Shoe Source
07.2015 - 06.2017
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Managed efficient cash register operations.
Education
High School Diploma -
Lake High School
Uniontown, OH05.2016
Skills
- Customer Relations
- Department Oversight
- Stock Management
- Records Management
- Store Organization
- Operations Oversight
- Mentoring and Coaching
- Store Opening and Closing
- Problem-Solving
- Microsoft Expertise
Certification
Certified ServSafe Person in Charge, Ohio Department of Health-2024
Timeline
Assistant Store Manager
Aldi USA
06.2017 - Current
Associate
Payless Shoe Source
07.2015 - 06.2017
High School Diploma -
Lake High School