Jacquelyn Podell
KTB Media & Makrting
Sparta,NJ
17
years of professional experience
Experienced Administrative Assistant with 15 years in fast-paced environments, supporting executives and teams. Expertise in calendar management, meeting coordination, travel arrangements, and report preparation. Skilled in multitasking and prioritizing tasks, delivering exceptional customer service, and utilizing Microsoft Office Suite, Concur, and Adobe Acrobat.
Work History
Executive Assistant
1 Year 9 Months- Managed executive calendars, prioritized appointments, and resolved scheduling conflicts for senior leadership.
- Coordinated travel arrangements, itineraries, and logistics for meetings, events, and client engagements.
- Prepared correspondence, presentations, and briefing materials for internal and external stakeholders.
- Tracked action items, followed up on deadlines, and maintained organized task progress for leadership.
- Directed cross-functional project plans, aligning scope, timelines, and deliverables with stakeholder expectations.
- Coordinated resource allocation, balancing priorities and resolving conflicts across multiple concurrent initiatives.
- Managed project budgets, monitored expenditures, and supported forecast adjustments for financial control.
Office Manager
1 Month- Managed branch operations, coordinating scheduling, office workflows, and staff support for seamless daily productivity.
- Oversaw vendor relationships, office supplies, and equipment needs to maintain efficient branch operations.
- Implemented process improvements that strengthened compliance, accuracy, and responsiveness in mortgage office administration.
- Coordinated meetings, calendars, and internal communications to keep leadership and team priorities aligned.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Administrative Assistant
2 Years 9 Months- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Maintained office supplies inventory by monitoring stock levels and anticipating supply needs to ensure uninterrupted operations.
- Coordinated and organized travel logistics for executive team, ensuring all requirements were met.
- Coordinated travel logistics for executive team, arranging all necessary accommodations and transportation to facilitate business travel.
- Ensured accuracy of expense reports and submitted them within the stipulated time frame while adhering to company policies and budgetary constraints.
- Managed timekeeping, accurately tracking employees' time off, ensuring compliance with company policies.
- Scheduled and organized meetings, managing room reservations, catering, and technical setup to ensure effective collaboration.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
Medical Office Associate II
7 Years 4 Months- Process medical paperwork and charts accordingly
- Maintain Nurse Practitioner & support staff calendars
- Maintained files and monthly reports, distributed mail to ensure efficient office operations
- Performed data entry, answered and screened calls to support smooth communication within the office
- Trained new employees on company policies and procedures
- Training new employees
- Submitting expense reports
- Assisted in planning departmental events on and off-site to enhance team engagement and collaboration
- Assist in the planning of departmental events on and off site
- Coordinate new hires clearance with talent acquisition
Medical Receptionist
3 Years 2 Months- Prepared charts and paperwork for efficient patient processing
- Entered data into EMR system to maintain accurate patient records
- Generated weekly reports on billing, appointment status, and insurance
Front Desk Associate
2 Years 3 Months- Scheduled appointments for multiple doctors, ensuring efficient patient flow
- Verify all insurance, Pre-Cert MRI, C-Scan, Medications
- Managed patient check-in and check-out process efficiently
- Verified all insurance, pre-certifications for MRI and C-Scan, and medications, facilitating smooth processing of patient care
Education
Bachelor's Degree - Hospitality Management
Skills
Calendar Management
Scheduling
Travel Coordination
Expense management
Event Coordination
Agenda preparation
Administrative support
Multitasking and prioritization
Executive support
Project management
Timeline
Executive Assistant
KTB Media & Makrting
2025.01 - CurrentRead More
Office Manager
Crosscountry Mortgage
2024.12 - 2025.01Read More
Administrative Assistant
Tiffany & Company
2022.03 - 2024.12Read More
Medical Office Associate II
Newton Medical Center
2014.11 - 2022.03Read More
Medical Receptionist
Premier Health Associates
2011.09 - 2014.11Read More
Front Desk Associate
Madison Medical and Sports Rehab
2009.06 - 2011.09Read More
Johnson & Wales University
Bachelor's Degree from Hospitality Management
Read More