Jada Andrews
Boynton Beach,FL
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Florida Atlantic University
06.2022 - 08.2025
- Scheduled appointments and documented updates in scheduling software.
- Anticipated guest needs, delivering exceptional customer service to exceed expectations.
- Greeted incoming guests and directed individuals to appropriate personnel.
- Coordinated office cleaning and lobby organization for office and meeting areas.
- Treated visitors with friendly, approachable attitude.
- Recorded inquiries, complaints and comments as well as action taken.
- Greeted and assisted visitors, providing information about university services and programs.
- Managed incoming calls, routing inquiries to appropriate departments for timely responses.
- Maintained organized front desk area, ensuring a welcoming environment for all guests.
Student Intern
Tallahassee Memorial Hospital
02.2021 - 06.2022
- Developed and maintained professional relationships with employees and patients
- Collaborated with teams/departments to complete tasks on time
- Gained knowledge on reviewing documents for accuracy and consistency prior to distribution
- Assisted healthcare teams in managing patient records and schedules, ensuring accuracy and efficiency.
- Supported daily operations by coordinating patient intake processes, enhancing workflow efficiency.
Team Member
Urban Air Adventure Park
01.2021 - 06.2022
- Supported fellow team members with regular tasks and activities.
- Assisted newly hired team members by explaining safety requirements and company procedures and protocols.
- Worked within safety protocols, company policies and OSHA regulations.
- Performed housekeeping duties to support ideal operations.
- Adapted to operational needs, taking on different roles to support workflow.
- Coordinated daily activities to optimize park operations and guest experience.
- Assisted in maintaining safety protocols to ensure guest and staff well-being.
Education
Bachelor of Science (B.S.) - Health Science
Florida Atlantic University
Boca Raton, FL12-2025
Skills
- Clerical Support
- Office Management
- Scheduling
- Patient Care
- Organization skills
- Time management
- Telephone skills
- Customer service
- Attention to detail
- Computer skills
- Problem-solving
- Teamwork and collaboration
Certification
- Electrocardiogram Technician 12-lead
- BLS (CPR and AED)
Timeline
Receptionist
Florida Atlantic University
06.2022 - 08.2025
Student Intern
Tallahassee Memorial Hospital
02.2021 - 06.2022
Team Member
Urban Air Adventure Park
01.2021 - 06.2022
Bachelor of Science (B.S.) - Health Science
Florida Atlantic University