Jada Freeman
Newark,DE
Summary
Overall, I know I am a great fit for your company with evident of my qualifications and determination. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
06.2023 - 08.2024
- Entered orders in computer system for refills, resolved account issues and prescription problems, cleaned and sterilized equipment, handled prescription orders, followed medication-handling techniques, filled bottles with medication, responded to pharmacy inquiries, called insurance companies, answered phone calls regarding prescriptions, prepared medication labels.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Dress Specialist
David's Bridal
06.2021 - 07.2022
- Maintained accurate inventory, supported promotions, increased sales with displays, handled customer inquiries, utilized sales techniques, addressed complaints, assisted with store operations, collaborated on merchandise displays, helped customers with fit, prepared merchandise for sale, trained new employees, operated cash register.
- Managed customer appointments efficiently, optimizing time allocation for consultations and fittings.
- Maintained well-stocked and tidy spa facilities and locker areas.
- Utilized social media platforms to showcase new arrivals and promote upcoming events, driving store traffic.
- Increased sales revenue by effectively recommending suitable accessories to complement dresses.
- Built strong relationships with clients, resulting in high client retention and repeat business.
- Kept up-to-date with industry trends and competitor offerings, staying ahead of the market curve.
- Streamlined inventory management for efficient dress tracking and availability updates.
- Assisted brides in selecting the perfect wedding gown, contributing to their special day''s success.
- Resolved customer complaints professionally, ensuring a positive shopping experience for all clients.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Operated cash register to complete cash, check and credit card transactions.
- Used POS system to process sales, returns and exchanges.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Store Front Cashier
CVS Pharmacy
02.2020 - 09.2020
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Improved customer satisfaction by providing efficient and accurate cash handling services.
- Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Called for back up cashiers during peak times to minimize wait time for customers.
- Processed exchanges and returns by processing them in company database.
- Prevented loss prevention incidents through vigilant monitoring of customers within the store front area.
- Demonstrated adaptability during peak hours by effectively multitasking between cashier duties, customer inquiries, and keeping lines moving swiftly.
Education
High School Diploma -
Liberty High School
Bethlehem, Pennsylvania06.2019
Skills
- Prescription Filling
- Insurance reconciliation
- Insurance Billing
- Workflow Optimization
- Problem Solving
- Telephone Etiquette
- Pharmaceutical Calculations
- Attention to Detail
- Order Processing
- Critical Thinking
- Professionalism
- Teamwork Abilities
- Decision Making
- Active Listening
- Time Management
- Empathetic
- Highly Dedicated
- Team Collaboration
- Confidentiality and HIPAA
Timeline
Pharmacy Technician
CVS Pharmacy
06.2023 - 08.2024
Dress Specialist
David's Bridal
06.2021 - 07.2022
Store Front Cashier
CVS Pharmacy
02.2020 - 09.2020
High School Diploma -
Liberty High School