Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jada Washington

Cape Coral

Summary

A positive and upbeat fast food worker with several years of restaurant experience makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Committed to enhancing team success through flexibility and expertise in various areas!

Overview

5
5
years of professional experience

Work History

CSR

Pizza Hut
01.2024 - 07.2024
  • Assisted other team members when needed during peak hours of operation.
  • Maintained cleanliness of kitchen area, including floors, counters, utensils, equipment and walls.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Checked oven temperatures frequently to ensure food safety standards were met.
  • Resolved customer complaints in a professional manner.
  • Balanced cash drawers at the end of each shift.

Busser/Host

Applebee's Grill + Bar
01.2022 - 04.2023
  • Provided menus and answered questions about menu items and specials.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Maintained cleanliness standards in the dining area, including wiping down tables and chairs between seatings.
  • Stocked supplies, such as soap, toilet paper, and paper towels, in restrooms.
  • Washed windows, both inside and outside of the facility.
  • Responded promptly to all customer complaints regarding cleanliness issues.

Carhop

Sonic
01.2021 - 09.2022
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked food before serving it to customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Front Service Clerk

Publix
05.2019 - 09.2020
  • Assisting with resolving minor customer issues, or directing them to the appropriate personnel for more complex concerns.
  • Offered carry out services to customers when needed, loading purchased items into their cars safely and securely.
  • Being knowledgeable about store locations, products, and services to assist customers effectively.
  • Maintaining a clean and organized front end, including wiping down surfaces, sweeping, and picking up any spills or debris.
  • Working effectively as part of a team to ensure a smooth and positive shopping experience for customers.
  • Assisting cashiers and other associates with various tasks as needed, including retrieving items, handling price checks, and providing customer assistance.

Education

Island Coast High School
Cape Coral, FL
05-2024

Skills

  • Attention to detail
  • Customer service
  • Complaint handling
  • Food sales and promotion
  • Guest engagement
  • Multi-tasking
  • Problem solving
  • Sanitation procedures
  • Team collaboration
  • Time management

Interests

  • Food Vloger
  • Love cooking for family and friends
  • Voluntarily clean for close relationships

Timeline

CSR

Pizza Hut
01.2024 - 07.2024

Busser/Host

Applebee's Grill + Bar
01.2022 - 04.2023

Carhop

Sonic
01.2021 - 09.2022

Front Service Clerk

Publix
05.2019 - 09.2020

Island Coast High School