Jada K Richardson
Marrero,LA
Summary
Dedicated, Excellent Customer Service Skills, Cash Handling, Problem Solving and Team Collaboration
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Big Lots Retail Store
Marrero, LA
01.2024 - 09.2024
Cashier Team Lead
Big Lots Stores, Inc.
Marrero, LA
01.2024 - 09.2024
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Monitored cashier performance, providing feedback as needed.
- Performed daily opening and closing procedures for the register area.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Processed refunds and exchanges according to company policy.
Drive-Thru Cashier
Sonic Drive In Of Bloomington/normal Il
New Orleans, LA
11.2022 - 12.2023
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Received payment from customers and made change as needed.
- Verified that orders were accurate and complete before delivering them to customers.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Ensured compliance with all health regulations related to food handling practices.
Education
High School Diploma -
John Ehret High School
Marrero05-2024
Skills
- Cashier training
- Safety rules
- Opening and closing procedures
- Product restocking
- Fraud prevention
- Merchandise zoning
Timeline
Cashier Team Lead
Big Lots Retail Store
01.2024 - 09.2024
Cashier Team Lead
Big Lots Stores, Inc.
01.2024 - 09.2024
Drive-Thru Cashier
Sonic Drive In Of Bloomington/normal Il
11.2022 - 12.2023
High School Diploma -
John Ehret High School
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