Jade Atencio
Lakewood,CO
Summary
Great professionalism and manners as well as adaptable to change. A strong work ethic that has been shown throughout multiple job fields that improves with each position.
Overview
4
4
years of professional experience
Work History
Eligibility Specialist
Jefferson County Human Services
Lakewood, Colorado
04.2023 - Current
- Assessed potential fraud cases by conducting investigations into suspicious activities.
- Participated in community events related to social services outreach initiatives.
- Analyzed financial information provided by applicants to verify income levels.
- Interview clients in person and over the phone.
- Attended regular training sessions to stay up-to-date on new rules and regulations.
- Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
Call Access Assistant
Boys and Girls of Metro Denver
Denver, Colorado
06.2022 - 03.2023
- Answered incoming calls and directed them to appropriate personnel or departments.
- Checked students in and out of the club being sure to track the activity.
- Make connections with the parents and their children.
- Arrange different activities such as field trips, assemblies, etc.
- Plan activities for the children in my designated room.
- Communicated effectively with other members to ensure the safety and security of the children.
- Attended weekly meetings and trainings to keep up with new regulations and company policies.
- Greeted visitors, clients and guests in a professional manner.
Sales Associate
Windsor Fashions
Lakewood, CO
04.2022 - 06.2022
- Checked customers out at the register
- Handled money and used math skills to determine money balances
- Assisted customers in different aspects such as finding clothes, recommendations, checking out, etc
- Worked well with other team members to assure the guests have a pleasant experience
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed promotional strategies to increase sales volume.
- Processed returns, exchanges, and refunds in accordance with company policies.
Cinnabon
08.2021 - 12.2021
- Handled food in the proper manner
- Able to transfer around to different locations and adapted to their rules
- Prepared food in a timely manner for deliveries
- Worked under the conditions of having no manager on the floor sometimes
Wendys
01.2021 - 04.2021
- Worked to understand and support customers
- Handled food in the proper manner
- Made sure my job was done thoroughly and correct
- Active listening skills
Education
Community College of Denver
Denver, CO01-2025
Lakewood High School
Lakewood, CO05.2021
Sports Medicine
Warren Tech North
Arvada, CO05.2020
Skills
- Effective communication skills
- Telephone etiquette
- Empathy
- Knowledge in working a register
- Knowledge in date entry
- Money handling
- Being able to hold conversations
- Listen and understand a persons needs and wants
Awards
Club Basketball Team Colorado Hoopsters, Colorado Regulators2017-2021, School Basketball Team Lakewood High School2017-2021, HOSA Participant Warren Tech North2019-2020, CTSO Warren Tech North2019-2020, Teacher assistant For Unified Class Lakewood High School2019-2020
Timeline
Eligibility Specialist
Jefferson County Human Services
04.2023 - Current
Call Access Assistant
Boys and Girls of Metro Denver
06.2022 - 03.2023
Sales Associate
Windsor Fashions
04.2022 - 06.2022
Cinnabon
08.2021 - 12.2021
Wendys
01.2021 - 04.2021
Community College of Denver
Lakewood High School
Sports Medicine
Warren Tech North