Jade Berger
Jacksonville,FL
Summary
Dedicated administrative professional with successful experience in fast-paced work settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
United States University
10.2023 - Current
- Prepared records such as agendas, notices and minutes.
- Managed the distribution of important communications between administration, faculty, and students via email.
- Assured adherence to deadlines by monitoring project timelines closely and providing regular progress updates to stakeholders involved.
- Assisted in the hiring process for new faculty members by coordinating interviews and gathering relevant documentation for review.
- Reduced errors in reporting by meticulously proofreading documents before submission or distribution to relevant parties.
- Contributed to the overall success of the college by consistently demonstrating professionalism, attention to detail, and dedication to supporting the needs of faculty, students, and administration alike.
ICU/ER Unit Secretary/Phlebotomist
HCA Florida Healthcare-Orange Park Hospital
06.2018 - 10.2023
- Maintained a clean, organized, and well-stocked unit environment, promoting optimal workflow among team members.
- Managed complex scheduling requirements for both staff members and patients, ensuring adequate coverage during peak periods or emergencies.
- Facilitated timely admissions and discharges, reducing wait times for patients and families.
- Maintained patient confidentiality at all times according to HIPAA regulations while handling sensitive medical information daily.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Processed patient specimens according to priority and documented results.
Beauty Team Member/Starbucks Barista
Target
02.2019 - 08.2019
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Trained new staff members on company policies and procedures.
- Prepared monthly inventories of stock to place merchandise orders.
- Operated espresso machines and commercial coffee brewers to create beverages.
Patient Transporter
Orange Park Medical Center
06.2017 - 07.2018
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Education
Bachelor of Science - Healthcare Administration
University of North Florida
Jacksonville, FL08.2024
Skills
- Office Administration
- Data Entry
- Computer Skills
- Customer Service
Timeline
Administrative Assistant
United States University
10.2023 - Current
Beauty Team Member/Starbucks Barista
Target
02.2019 - 08.2019
ICU/ER Unit Secretary/Phlebotomist
HCA Florida Healthcare-Orange Park Hospital
06.2018 - 10.2023
Patient Transporter
Orange Park Medical Center
06.2017 - 07.2018
Bachelor of Science - Healthcare Administration
University of North Florida
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