Server
Yardhouse
04.2022 - Current
Hi, I’m
Jade Feldbaum
Las Vegas,NV
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling liquor, wine, and beers.
Work History
Yardhouse
Server
04.2022 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
Giordanos Family Restaurant
Server
08.2021 - 12.2022
Job overview
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Say Cheese
Fine Dining Server
01.2021 - 07.2021
Job overview
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Suggested wine pairings to go with specific menu items.
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Rolled silverware, set up tables and polished glassware and silverware.
Als Diamond Cabaret
Cocktail Waitress
01.2017 - 07.2021
Job overview
- Served alcoholic and non-alcoholic beverages in bar environment.
- Greeted new customers, discussed specials and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Assisted with bartending duties during high-volume shifts.
Texas Roadhouse
Server
06.2017 - 02.2021
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Susquehanna UniversitySelinsgrove, PA
Bachelor of Arts from Communication Studies
06.2020
Skills
- Specials Promotion and Upselling
- Customer Service and Rapport
- Conflict and Complaint Resolution
- Special Requests and Substitutions
- Menu Memorization and Presentation
- Food and Beverage Service
- High-Volume Dining
- Warm and Friendly
- Order Accuracy and Delivery
- Cool Under Pressure
Timeline
Server
Giordanos Family Restaurant
08.2021 - 12.2022
Fine Dining Server
Say Cheese
01.2021 - 07.2021
Server
Texas Roadhouse
06.2017 - 02.2021
Cocktail Waitress
Als Diamond Cabaret
01.2017 - 07.2021
Susquehanna University
Bachelor of Arts from Communication Studies
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