Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Jade Johnson

Tampa,FL

Summary

After taking time away from work to focus on a medical matter that is now well managed, and I am ready to return with renewed energy and commitment. Dependable and easygoing, I bring experience in customer service and operations support, with strong communication skills, organization, and the ability to keep things running smoothly in busy environments.

Overview

4
4
years of professional experience

Work History

Crew member

Mcdonald’s
Tampa, Fl
01.2021 - 05.2022
  • Worked as part of a fast-paced team, taking orders, preparing food, and helping customers at the counter or drive-thru. Handled cash, kept the area clean, and made sure orders were accurate before going out. Also dealt with all kinds of customers, staying friendly and patient while fixing any issues that came up.

Tech support

TMobile
Tampa, Florida
03.2018 - 12.2020
  • Handled day-to-day customer support, taking calls to help with things like phone issues, service problems, billing questions, and account changes. Spent a lot of time multitasking between systems while talking with customers, keeping notes, and following up when needed. Also dealt with frustrated callers, staying patient and focused on finding a solution and making sure they left the call with better understanding.

Education

Hillsborough High School
Tampa, Florida

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Tech support
  • Communication
  • Product knowledge
  • Telephone etiquette
  • Flexible schedule
  • Workplace efficiency

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

Remote

Salary Range

$18/hr - $1000/hr

Timeline

Crew member

Mcdonald’s
01.2021 - 05.2022

Tech support

TMobile
03.2018 - 12.2020

Hillsborough High School
Jade Johnson