Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jaden Colon

Ridgefield

Summary

Dynamic professional with a proven track record at Metlife Stadium, excelling in customer service and event coordination. Recognized for fostering guest satisfaction and team collaboration, I effectively managed staff and ensured compliance with food safety standards. My strong communication skills and commitment to excellence drive successful outcomes in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Guest Service Representative

Metlife Stadium
East Rutherford
08.2024 - Current
  • Delivered great customer service during major events, ensuring guest satisfaction, and smooth event operations.
  • Responded to guest inquiries and concerns with a positive, solution-oriented attitude.
  • Worked collaboratively with team members to maintain a high level of service and efficiency.
  • Demonstrated professionalism and integrity in all interactions with guests and staff.
  • Received gold pin for hard work.

Catering Staff Member

Moo Lala Catering and Events
Union City
06.2024 - Current
  • Supervised a team of catering staff, ensuring each event was operated smoothly.
  • Organized product stock, managed food prep, and made food safety regulations the number one priority.
  • Provided on-the-job training for new staff members, promoting a team-oriented work environment.
  • Managed customer interactions, fostering strong relationships and ensuring customers get high levels of satisfaction.

Pool Lifeguard

Blueline Pool Managment
Ridgefield
06.2022 - 09.2024
  • Guarantee the safety of pool guests, enforce safety rules, and provide an immediate response in emergency situations.
  • Assisted in managing pool operations, including pool maintenance, safety oversight, and staff coordination.
  • Contributed to a safe and enjoyable environment for all pool visitors, with strong attention to all actions around the pool area

Education

High School Diploma -

Ridgefield Memorial High School
Ridgefield, NJ
07-2023

Skills

  • Customer service
  • Event coordination
  • Conflict resolution
  • Team collaboration
  • Food safety
  • Staff supervision
  • Inventory management
  • Emergency response
  • Relationship building
  • Effective communication
  • Professionalism
  • Guest satisfaction
  • Food and beverage area setup

Accomplishments

  • Received Gold pin by Metlife Stadium
  • RMHS freshman basketball MVP
  • Academic Honor Roll 2019

Timeline

Guest Service Representative

Metlife Stadium
08.2024 - Current

Catering Staff Member

Moo Lala Catering and Events
06.2024 - Current

Pool Lifeguard

Blueline Pool Managment
06.2022 - 09.2024

High School Diploma -

Ridgefield Memorial High School

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Jaden Colon