- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Acting and Theater
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Crafting and DIY Projects
Jaden Formont
Valrico,USA
Summary
A recent graduate with a Bachelor’s degree in Anthropology, equipped with strong research, communication, and problem-solving skills. Bringing a wide range of skills developed through experience in diverse professional settings, where I honed my abilities in customer service, team collaboration, and conflict resolution. Passionate about using my understanding of human behavior, cultural dynamics, and interpersonal relationships to contribute to a new career. Eager to apply my diverse skill set and academic knowledge to a challenging and rewarding professional environment.
Overview
3
3
years of professional experience
Work History
Guest Services
The Florida Aquarium
05.2024 - Current
- Assist in customer service, handle membership accounts, service ticket window, assist in school field trips/learning center, work with security to guide guests inside the aquarium
- Provided exceptional guest services, addressing any concerns or issues promptly and professionally.
- Balanced competing priorities effectively to ensure the smooth operation of all aspects of the bistro, from guest services to kitchen efficiency.
Sales Associate
Rack Room Shoes/Off Broadway Shoe Warehouse
07.2023 - 05.2024
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in all customer needs
Cashier/Sales Associate
Cracker Barrel
10.2022 - 04.2023
- Worked register, handled products, assisted customers
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Daycare Teacher
Central Baptist Christian School
08.2021 - 09.2022
- Enhanced classroom environment by implementing creative and engaging activities to foster learning.
- Promoted social-emotional learning by incorporating character education and conflict resolution strategies into daily activities.
- Served as a mentor for new teachers, sharing best practices and providing guidance during their transition into the role.
Education
Bachelor of Science - Anthropology
University of South Florida
Tampa, FL12.2024
Skills
- Guest services agent training
- Guest services oversight
- Customer service
- Problem-solving
- Active listening
- Adaptability and flexibility
- Friendly and likeable
- Social development activities
- Teamwork and collaboration
- Front desk operations
Interests
Timeline
Guest Services
The Florida Aquarium
05.2024 - Current
Sales Associate
Rack Room Shoes/Off Broadway Shoe Warehouse
07.2023 - 05.2024
Cashier/Sales Associate
Cracker Barrel
10.2022 - 04.2023
Daycare Teacher
Central Baptist Christian School
08.2021 - 09.2022
Bachelor of Science - Anthropology
University of South Florida
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