Jaden Garcia
Adelanto,CA
Summary
My name is Jaden Angel Garcia and I am a hard working; driven individual, In search of a position as a Customer Service Representative, that I can thrive in. When I am given a task I will always complete it to the best of my ability. I am a motivated customer service specialist with years of experience in a fast-paced, team-based environment. I am always ready to make a positive impact wherever I am placed.
Overview
8
8
years of professional experience
Work History
Server
Dave & Buster's
Ontario, CA
10.2021 - 01.2023
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Served Private Banquet Parties ranging from 25-300 guests
Chef
Cinemark Theaters
Rialto, CA
09.2019 - 03.2020
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Oversaw grill, stove and oven and cleaned equipment after every shift.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Managed over 6 automated Grills at once to improve productivity in high volume situations.
Server/Bartender
Prescott Lakes Golf And Country Club
Prescott, AZ
03.2018 - 05.2019
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Monitored dietary restrictions and served guests with special needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Catered community member events, serving over 50 events weekly
General Wearhouse Associate
The Home Depot Distribution Center
Ontario, CA
08.2017 - 02.2018
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Cook
Fratellis Pizzaria
Helendale
08.2016 - 07.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed.
- Operated 2 pizza ovens simultaneously ( Including Traditional Brick Oven ) and other kitchen equipment safely to protect team members from harm and equipment from damage.
Server/Host
Slice Deli & Cakery
Fountain Valley, CA
06.2015 - 07.2016
- Collaborated with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
Education
High School Diploma -
Excelsior Charter High School
Victorville, CA06.2016
Skills
- High-Volume Dining
- Excellent Time Management
- Cash Handling
- Team Building
- Problem Solving
- Train Employees
- Hospitality Service Expertise
- Active Listening
- Fast Learner
Timeline
Server
Dave & Buster's
10.2021 - 01.2023
Chef
Cinemark Theaters
09.2019 - 03.2020
Server/Bartender
Prescott Lakes Golf And Country Club
03.2018 - 05.2019
General Wearhouse Associate
The Home Depot Distribution Center
08.2017 - 02.2018
Cook
Fratellis Pizzaria
08.2016 - 07.2017
Server/Host
Slice Deli & Cakery
06.2015 - 07.2016
High School Diploma -
Excelsior Charter High School