Jaden Lee
Saginaw,MI
Summary
Dynamic and dedicated professional with extensive experience in customer service at Cracker Barrel. Proven ability to enhance guest experiences through effective communication and teamwork. Skilled in multitasking and maintaining high standards of cleanliness and safety. Recognized for resolving customer complaints promptly, fostering a welcoming environment, and training new staff to uphold service excellence.
Overview
6
6
years of professional experience
Work History
Crew Member
Taco Bell
Bay City, MI
06.2025 - Current
- Prepared food items quickly and efficiently to meet customer demand.
- Worked front counter, drive-thru and other areas.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Server , Cook, Shift Leader
Cracker Barrel
Bridgeport, MI
08.2020 - Current
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Adapted to changing menu items and daily specials, enhancing guest knowledge.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Trained new servers on restaurant policies, procedures, and customer service standards.
- Resolved customer complaints promptly, fostering a positive dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Crew Member
McDonald's Restaurant
Saginaw, MI
03.2020 - 10.2020
- Monitored cooking times and temperatures to ensure quality and consistency of food served.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
Heritage High School
Saginaw, MISkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Attention to detail
- Cleaning
- Safety awareness
- Crew leadership
Timeline
Crew Member
Taco Bell
06.2025 - Current
Server , Cook, Shift Leader
Cracker Barrel
08.2020 - Current
Crew Member
McDonald's Restaurant
03.2020 - 10.2020
High School Diploma -
Heritage High School