911 Dispatcher
- Operated multi-line phone system to receive emergency calls and gather critical information.
- Assisted in dispatching emergency services based on assessed needs of callers.
- Maintained accurate records of incoming calls and dispatched units for efficient service delivery.
- Utilized computer-aided dispatch (CAD) systems to track location of emergency responders.
- Provided support during high-stress situations by remaining calm and focused under pressure.
- Monitored Police and Fire radios to provide assistance to responding personnel.
