Jaden Moss
Mount Pleasant ,TX
Summary
Extensive experience in patient care and customer service. Skilled in insurance verification and documentation, scheduling, handling high call volumes in a timely manner, patient care, and record keeping.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Hampton Inn & Suites By Hilton
Mount Pleasant, Texas
06.2021 - 11.2021
- Scheduled, coordinated and confirmed appointments and rooms that were booked.
- Collected room deposits, fees, and payments.
- Expedited check-in and check-out procedures for guests.
- Operated multi-line telephone system to answer and direct high volume of calls.
Caregiver
Southern Wind Manor Assisted Living
Pittsburg, Texas
09.2020 - 06.2021
- Assisted residents with shaving, bathing, teeth brushing, & changing residents & linens.
- Responded to call lights in a timely manner and reported changes in residents condition to nurses.
- Assisted residents with daily living activities, comforted them, and checked on their wellbeing.
- Documented residents conditions and care provided, making rounds.
Medical Receptionist
Pediatric Clinic PA
Mount Pleasant, Texas
09.2022 - 08.2023
- Patient scheduling, check-in, check-out and payments for billing.
- Checked and entered patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments.
- Ensured accurate record-keeping by updating patient information and verifying insurance coverage.
- Filing patients charts into spreadsheets.
Education
High School Diploma -
Mount Pleasant Christian Academy
Mount Pleasant, Texas07.2019
Registered Dental Assistant -
Advanced Dental Assistant School
Naples, Texas07.2022
Criminal Justice
Northeast Texas Community College
Mount Pleasant, Texas Skills
- Insurance Verification
- Documentation and Recordkeeping
- Treatment room setup
- Patient Scheduling
- Dental Assistant (RDA)
- Data Entry
- Patient Care
- Customer Service
Timeline
Medical Receptionist
Pediatric Clinic PA
09.2022 - 08.2023
Front Desk Receptionist
Hampton Inn & Suites By Hilton
06.2021 - 11.2021
Caregiver
Southern Wind Manor Assisted Living
09.2020 - 06.2021
High School Diploma -
Mount Pleasant Christian Academy
Registered Dental Assistant -
Advanced Dental Assistant School
Criminal Justice
Northeast Texas Community College