Jaden Rome
Graham,WA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Sales Associate
Johnston & Murphy
Livermore, CA
10.2018 - 02.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
Floor Manager
Skechers
Livermore, CA
02.2019 - 01.2021
- Maintained a safe, clean and organized floor environment.
- Promoted teamwork among team members by encouraging collaboration on projects or initiatives.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Assigned tasks to team members in accordance with their skillset.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Organized shelves, racks and bins to ensure product availability.
- Received and stocked merchandise in a timely manner.
- Picked up boxes and related trash from sales floor.
- Followed instructions to properly arrange merchandise items.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Resolved customer complaints or escalated them as necessary for further resolution.
- Created daily work schedules for staff members according to the needs of the business.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
Salesperson
American Array Solar
San Ramon, CA
06.2018 - 10.2018
- Developed key customer relationships to increase sales.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Community Service Volunteer
Kimball High School
Tracy, CA
01.2015 - 03.2018
- Assisted with fundraising efforts for various charities.
- Greeted guests in a friendly and welcoming manner.
- Brought food and beverages to the table in a timely manner.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
- Set up tables and counters to prepare dining and serving areas.
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Reset tables between guests, refilled condiments and wiped down surfaces.
Basketball Camp Coach
Kimball High School
Tracy, CA
01.2015 - 08.2017
- Ensured the safety of all campers by supervising on-court activities and enforcing rules.
- Demonstrated proper technique for performing basketball moves such as layups, jump shots and defensive slides.
- Developed individual player skills through instruction and demonstration.
- Collaborated with administrative staff members to ensure smooth operations throughout duration of camp.
- Organized and ran drills to teach basketball fundamentals such as dribbling, passing, shooting and defense.
- Coordinated with other coaches to develop game strategies appropriate for each age group at camp.
- Developed and implemented practice plans, game strategies, and drills to improve team performance.
- Instructed players in proper techniques for shooting, dribbling, passing, rebounding, defense and offense.
- Created a positive learning environment that encouraged respect among teammates while fostering an atmosphere of sportsmanship.
- Motivated and encouraged student athletes to make best effort during practices and games.
- Motivated players to reach their maximum potential through positive reinforcement techniques.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
Education
High School Diploma -
John C. Kimball High School
Tracy, CA05-2018
Skills
- Retail Loss Prevention
- Inventory Control
- Product Sales
- Sales Development
- Multi-Tasking Strength
- Shipment Processing
- Sales Training
- Flexible Schedule
- Stock Management
- Inventory Management
- Employee Management
- Store Maintenance
- Customer Relations
- Customer Needs Assessment
- Order Processing
- Business Development
- Retail Store Operations
- Meeting Deadlines
- Inventory Tracking
- Merchandising Understanding
- Sales Expertise
- Customer Service
- Stocking and Receiving
- Problem-Solving
- Listening Skills
- Teamwork and Collaboration
Affiliations
- Listening to music
- Gaming
- Travel
- Community service
- Cooking or baking
- Outdoor activities
- Reading/journaling
References
References available upon request.
Timeline
Floor Manager
Skechers
02.2019 - 01.2021
Sales Associate
Johnston & Murphy
10.2018 - 02.2024
Salesperson
American Array Solar
06.2018 - 10.2018
Community Service Volunteer
Kimball High School
01.2015 - 03.2018
Basketball Camp Coach
Kimball High School
01.2015 - 08.2017
High School Diploma -
John C. Kimball High School