Jaeden Zucco
Port Wentworth,GA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
4
4
years of professional experience
Work History
General Manager
LUV Car Wash
Savannah, GA
08.2023 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
- Recruited, interviewed and hired qualified staff for open positions.
- Applied disciplinary actions to employees through verbal and written warnings.
- Streamlined inventory control processes and reduced expenses by implementing corrective measures.
Sales Manager
Dan Vaden Automotive Group
Savannah, GA
11.2022 - 08.2023
- Set Appointment, Create sales traffic through service drive.
- Closer, Sell incoming new units, Sell used vehicles before arrival.
- Average 35 cars per month (54 cars sold, February 2023)
- Helped Customers find the vehicle that fit them the best.
- Low Credit-Specialist
- Meeting the dealership's targets
- Supervising and Motivating Sales team.
- Hiring and Training Sales Representatives.
- Setting Sales Target for sales Representatives.
Coach
Nike Factory Outlet
Savannah , GA
06.2020 - 11.2022
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
Education
High School Diploma -
Valley High School
Las Vegas, NV05-2021
Skills
- Sales
- Customer Relationship Management
- Branding
- Project Management
- Customer Retention
- Staff Supervision
- Schedule Management
- Quality Management
- Labor Cost Controls
- Sales Planning
- Sales team training
- Sales Reporting
Accomplishments
- Salesmen of the Month
Timeline
General Manager
LUV Car Wash
08.2023 - Current
Sales Manager
Dan Vaden Automotive Group
11.2022 - 08.2023
Coach
Nike Factory Outlet
06.2020 - 11.2022
High School Diploma -
Valley High School
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