Jaheel Doolam
Summary
Dynamic sales professional with a proven track record at Brandon Honda, excelling in strong negotiation and building rapport. Leveraged exceptional product knowledge to enhance customer satisfaction and drive repeat business. Skilled in upselling strategies, consistently generating additional revenue while fostering lasting client relationships.
Overview
7
7
years of professional experience
Work History
Car Salesperson
Brandon Honda, Morgan Auto Group
05.2024 - 03.2025
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
Fiber Optic Technician
Hotwire
08.2023 - 05.2024
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
Sales Representative
TruGreen
02.2023 - 07.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Team Leader
Publix
04.2018 - 01.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Associate of Arts - Cyber Security
St. Petersburg College
Clearwater, FL05-2023
Skills
- Strong negotiation
- Building rapport
- Sales presentations
- Persuasion techniques
- Cold calling
- Closing deals
- Product demonstrations
- Upselling strategies
- Product knowledge
Timeline
Car Salesperson
Brandon Honda, Morgan Auto Group
05.2024 - 03.2025
Fiber Optic Technician
Hotwire
08.2023 - 05.2024
Sales Representative
TruGreen
02.2023 - 07.2023
Team Leader
Publix
04.2018 - 01.2023
Associate of Arts - Cyber Security
St. Petersburg College
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