Jaheim Brown
Wendy's
Columbia,SC
4
years of professional experience
Dynamic and results-driven professional with extensive experience at Wendy's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in cash handling and inventory management, consistently maintaining high standards of cleanliness and operational efficiency. Committed to fostering a positive work environment and achieving team goals.
Work History
Crew Member
1 Year 5 Months- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and hygiene standards.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Prepared food items according to quality and presentation standards set by the restaurant.
- Managed cash register operations, accurately processing transactions and handling payments.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Crew Member Team Leader
7 Months- Operated kitchen equipment efficiently, adhering to safety and hygiene standards.
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Monitored inventory levels, reporting shortages and assisting in stock management activities.
- Prepared food items according to quality and presentation standards set by the restaurant.
- Managed cash register operations, accurately processing transactions and handling payments.
- Worked front counter, drive-thru and other areas.
- Implemented best practices for cleanliness, contributing to positive dining experiences for customers.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
10 Months- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and hygiene standards.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Managed cash register operations, accurately processing transactions and handling payments.
- Prepared food items according to quality and presentation standards set by the restaurant.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Crew Member
10 Months- Monitored inventory levels, reporting shortages and assisting in stock management activities.
- Implemented best practices for cleanliness, contributing to positive dining experiences for customers.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Stocked shelves to organize aisles in assigned department.
Education
- Mechanical Engineering
High School Diploma
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Clear communication
Cash handling
Self-discipline
Flexible schedule
Interactive communication skills
Customer engagement
Attention to detail
Leadership qualities
Basic math
Integrity and honesty
Initiative and Self-motivation
Safety awareness
Verbal and written communication
Heavy lifting
Learning agility
Store opening and closing
Safety
Resilience and persistence
Creativity and innovation
Inventory restocking
Order management
Assertiveness
Food running
Cooking
Willingness to learn
Product knowledge
Task prioritization
Reliability and punctuality
Workplace safety
Stock management
Dependable and cooperative
Collaboration and teamwork
Cleaning and organization
Adaptability and flexibility
Team player
Workplace efficiency
Line efficiency
Timeline
Crew Member
Wendy's
03.2025 - CurrentRead More
Crew Member Team Leader
Wingstop
07.2024 - 02.2025Read More
Crew Member
McDonald's Restaurant
06.2023 - 04.2024Read More
Crew Member
Little Caesars Pizza
06.2022 - 04.2023Read More
Midlands Technical College
from Mechanical Engineering
Read More
AC Flora High School
High School Diploma
Read More