Jaidyn Johnson

Work History

Rib Crib

12.2022 - 08.2023

Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Answered customers' questions, recommended items, and recorded order information.

Shoe Sensation

07.2021 - 12.2022

Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers with prompt and polite support in-person and via telephone.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Established rapport with customers using active listening and interpersonal skills.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Fielded customer questions to share information about products, availability, and pricing.

Cadwallader Properties, LLC

01.2021 - 07.2021

Delivered quality customer service to address urgent needs and cleaning requests.
Swept floors, removed debris and returned equipment to proper areas at end of each shift.
Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
Emptied trashcans and transported waste to collection areas.
Handled equipment, chemicals, and materials properly and with caution.
Used time management and efficient cleaning methods to meet deadlines.

360 Direct, LLC

05.2020 - 12.2020

Examined, categorized, and sorted incoming documents.
Created, implemented and monitored filing systems for easy retrieval of records.
Monitored and updated filing systems to meet organization standards.
Maintained physical and computer-based filing systems.