Certified Phlebotomist and IV Therapist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.
Implemented office procedures that improved overall administrative efficiency and reduced wait times.
Trained new staff on office protocols and software systems to ensure smooth onboarding.
Developed comprehensive employee training programs to enhance staff performance and improve overall office procedures.
Cigar Consultant
Caesars Entertainment
Las Vegas, NV
08.2021 - 02.2025
Developed strategic recommendations to enhance guest experience and drive customer loyalty.
Humidor Maintenance including cleanliness, temperature and humidity monitoring and adjustments
Product Knowledge of Cigars including multiple manufacturer's, character and quality of cigars, inspection of cigars for imperfections, infestation and/or improper storage /shipment.
Cigar Consultant
Binny's Beverage Depot
Montgomery, IL
05.2018 - 11.2020
Department of Defense Security Contractor
Triple Canopy
Afghanistan
02.2017 - 11.2017
Responsible for Base defense in Kabul, Afghanistan
personnel and vehicle searches, tower defense and weapons qualifications
Contractor escort to/from base work areas as personal security
Section Sergeant
US Army
North Riverside, IL
01.2001 - 10.2015
Led training programs, enhancing team readiness and operational effectiveness. State instructor for Combat Life Savers Course.
Supervised daily operations, ensuring compliance with military protocols and standards.
Coordinated logistics for personnel movements, optimizing resource allocation and efficiency.
Technical skills include C-spine stabilization, trauma packaging, Venipuncture access, advanced airway management, sutures , advanced laceration, wound and burn care.
Senior Ranking NCO- Combat Outpost Clinic. Maintained health care provisions, water supply and supplies.
Assisted physicians in stabilizing injured soldiers due to combat operations
Education
Phlebotomy Technician And Laboratory Assistant -
Northwest Career College
Las Vegas, NV
IV Therapy -
College of Southern Nevada
Las Vegas, NV
Associate of Science - Surgical Technologist Program Certificate
Waubonsee Community College
Sugar Grove, IL
05-2016
Skills
Inventory control management
Team supervision
Administrative support
Continuous process improvement
Patient scheduling management
Medical practice operations
Timeline
Medical Office Manager
Oasis Regenerative Medicine
09.2025 - 06.2026
Cigar Consultant
Caesars Entertainment
08.2021 - 02.2025
Cigar Consultant
Binny's Beverage Depot
05.2018 - 11.2020
Department of Defense Security Contractor
Triple Canopy
02.2017 - 11.2017
Section Sergeant
US Army
01.2001 - 10.2015
Phlebotomy Technician And Laboratory Assistant -
Northwest Career College
IV Therapy -
College of Southern Nevada
Associate of Science - Surgical Technologist Program Certificate