Jaime Merchan-Gordillo III
Chicago,United States
Summary
Proven team player with a track record of enhancing customer satisfaction at McDonald's through exceptional customer service and efficient time management. Skilled in cash handling and problem-solving, consistently improving service delivery by streamlining processes and collaborating effectively. Achieved notable efficiency in high-pressure environments, demonstrating a strong ability to multitask and engage customers.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
03.2023 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Furniture Delivery Helper
Angelina Trucking
07.2022 - 07.2022
- Assisted drivers in loading and unloading trucks for streamlined delivery processes.
- Ensured accurate deliveries by double-checking invoices and addresses before departure.
- Safeguarded packages from damage during transit by following proper handling procedures.
- Completed accurate delivery paperwork, streamlining administrative processes for the team.
Construction Helper
R&D Remodeling
03.2022 - 05.2022
- Loaded and unloaded building and construction materials to prepare for tasks.
- Maintained safe working environments through proper storage of tools, materials, and equipment.
- Enhanced construction efficiency by assisting in the preparation and organization of job sites.
- Prepared surfaces for painting or finishing through sanding, cleaning, and other preparatory tasks as needed.
Education
High School Diploma -
William Taft High School
Chicago08.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Taking Orders
- Customer Engagement
Hobbies
I play many instruments including guitar, drums, and guitar. I am the leader of a band and have had a few performances in school and at social gatherings.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Crew Member
McDonald's
03.2023 - 06.2024
Furniture Delivery Helper
Angelina Trucking
07.2022 - 07.2022
Construction Helper
R&D Remodeling
03.2022 - 05.2022
High School Diploma -
William Taft High School