JAI’MIR BROWN
NORTH LAS VEGAS,UNITED STATES
Summary
Strong foundation in customer service and administrative support with proven communication, problem-solving, and organizational skills. Experienced in providing exceptional service both in person and over the phone, ensuring needs are met efficiently and professionally. Skilled in collaborating with teams, maintaining accurate records, and supporting daily office operations. Known for multitasking, managing time effectively, and maintaining a positive attitude in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Department of Health and Human Services
Las Vegas
07.2024 - Current
- Provided comprehensive clerical and administrative support for state operations, ensuring accuracy in data entry, record-keeping, and file maintenance.
- Drafted, edited, and distributed internal correspondence, official documents, and reports with attention to detail and formatting standards.
- Managed phone communications and front desk responsibilities, relaying accurate information to staff and the public.
- Reviewed and processed applications, forms, and other sensitive documents in compliance with government procedures.
- Operated a range of office equipment, including printers, fax machines, scanners, and personal computers for efficient daily operations.
- Coordinated meetings by preparing agendas, taking minutes, and organizing materials.
- Demonstrated strong time management, confidentiality, and multitasking skills in a fast-paced, high-accountability environment.
Team Member
Mo' Bettahs
North Las Vegas
11.2023 - 06.2024
- Delivered prompt, courteous customer service in a fast-paced dining environment, both in-person and over the phone.
- Collaborated with kitchen and service staff to ensure smooth operation, accurate orders, and consistent quality.
- Assisted in food preparation and back-of-house support, following safety and hygiene protocols.
- Developed skills in teamwork, adaptability, and communication while working under pressure.
- Contributed to a positive work environment through reliability and active participation in team tasks.
Student Aide
Cheyenne High School
North Las Vegas, NV
08.2023 - 05.2024
- Helped prepare classroom materials, worksheets, and displays for lessons.
- Organized and filed student work, supplies, and instructional resources.
- Offered basic administrative support.
Student Office Aide
Cheyenne High School
North Las Vegas, NV
08.2023 - 05.2024
- Delivered documents and supplies to classrooms and staff offices.
- Organized, filed, and distributed paperwork, forms, and mail.
- Used office equipment, such as copiers, printers, and computers for routine task.
- Maintained confidentiality while handling sensitive student or school information.
Customer Service Representative
Domino's Pizza Inc
North Las Vegas
06.2023 - 08.2023
- Handled in-person and phone orders with professionalism, ensuring clear communication and efficient service.
- Resolved customer concerns with patience and attentiveness, maintaining high satisfaction ratings.
- Managed POS system transactions, cash handling, and basic delivery coordination.
- Gained experience in multitasking, problem-solving, and delivering excellent service under pressure.
Education
High School Diploma -
Cheyenne High School
North Las Vegas05.2024
Skills
- Data Entry
- Document Management
- Phone Communication
- Email Communication
- Customer Service Skills
- Microsoft Office Suite
- Google Workspace
- Excellent Communication Skills
- Time Management
- Task Prioritization
- Problem Solving
- Conflict Resolution
- Team Collaboration
- Adaptability
- Fast Learner
- Typing Speed: 65 WPM
Accomplishments
- J4NG Classroom President
- ELA Academic Achievement Award
Timeline
Administrative Assistant
Department of Health and Human Services
07.2024 - Current
Team Member
Mo' Bettahs
11.2023 - 06.2024
Student Aide
Cheyenne High School
08.2023 - 05.2024
Student Office Aide
Cheyenne High School
08.2023 - 05.2024
Customer Service Representative
Domino's Pizza Inc
06.2023 - 08.2023
High School Diploma -
Cheyenne High School