Jaiyanna Jackson
Laurel,MD
Summary
Document Management Specialist, providing general administrative backup and other duties. More than 7 years of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail. Adept at working effectively unsupervised and quickly mastering new skills. Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands.
Overview
6
6
years of professional experience
Work History
Supervisor
Dreyers Grand Ice Cream Holdings
Laurel, Maryland
04.2023 - Current
- Trained new employees on company policies and procedures.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
Sales Associate
Jimmy Jazz
Hyattsville, MD
01.2023 - 10.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
5 Star Beauty Supply
Washington, DC
12.2022 - 04.2023
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
Secret Of Essence
Hyattsville, MD
08.2022 - 02.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
Caregiver
William Parker
Hyattsville, MD
01.2019 - 06.2022
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Package Handler
Fedex Ground
Beltsville , MD
11.2021 - 01.2022
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Data Entry Specialist
Cyberbahnit
Washington, DC
01.2020 - 10.2021
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
Education
Fairmont Heights High School
Capitol Heights, MD06.2021
Skills
- Cash Handling Accuracy
- Guest Relations
- Money Handling
- Sales Training
- Problem-Solving
- Ability to type 45 wpm
- Proficient with Microsoft
- Legal Documents
- Customer relations
- Opening and closing procedures
- Equipment troubleshooting
- Verbal/written communication
- Hard-working
- Employee training
- Performance evaluation
- Inventory management
Timeline
Supervisor
Dreyers Grand Ice Cream Holdings
04.2023 - Current
Sales Associate
Jimmy Jazz
01.2023 - 10.2023
Sales Associate
5 Star Beauty Supply
12.2022 - 04.2023
Cashier
Secret Of Essence
08.2022 - 02.2023
Package Handler
Fedex Ground
11.2021 - 01.2022
Data Entry Specialist
Cyberbahnit
01.2020 - 10.2021
Caregiver
William Parker
01.2019 - 06.2022
Fairmont Heights High School