Jake Fiegl
Department of Homeland Security
HENDERSON,NV
14
years of professional experience
Dedicated Transportation Security Officer with a strong focus on policy enforcement, surveillance monitoring, and incident reporting. Proven ability to train teams and respond effectively to critical situations.
Work History
Transportation Security Officer
7 Years 5 Months- Conducted security screenings of passengers and baggage to ensure compliance with federal regulations.
- Monitored surveillance equipment to detect and respond to suspicious activities in real-time.
- Collaborated with law enforcement personnel during critical incidents to enhance security measures.
- Trained new officers on safety protocols and operational procedures to maintain high standards of security.
- Led regular drills and training sessions, enhancing team readiness for emergency situations or threats.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
Pickup and Delivery Driver
1 Year 4 Months- Executed timely pickups and deliveries of pet remains to ensure compassionate service for grieving families.
- Coordinated with veterinary clinics for scheduling pickups, enhancing communication between services and clients.
- Maintained accurate records of all transport activities to support operational efficiency and compliance.
- Trained new drivers on best practices for handling sensitive situations and proper vehicle operation protocols.
- Provided exceptional customer service through professional communication.
Headstone Engraver
3 Years 5 Months- Collaborated with clients to design customized memorials reflecting personal requests.
- Maintained precision in engraving techniques, ensuring adherence to quality standards.
- Operated engraving machinery to produce high-quality headstone inscriptions.
- Oversaw project timelines, ensuring timely completion of engraved orders for customers.
- Resolved customer inquiries regarding material choices, design options, and order statuses.
Grounds Keeper
2 Years- Operated various tools and equipment for efficient grave site maintenance and care.
- Monitored grounds for safety hazards, ensuring a secure environment for visitors and staff.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Operated heavy machinery including forklifts and loaders to complete projects efficiently.
Education
High School Diploma
Skills
Security equipment operation
Surveillance monitoring
Incident documentation
Risk evaluation
De-escalation techniques
Policy enforcement
Customer assistance
Integrity and honesty
Timeline
Transportation Security Officer
Department of Homeland Security
03.2019 - 08.2026Read More
Pickup and Delivery Driver
Craig Road Pet Cemetery
11.2017 - 03.2019Read More
Headstone Engraver
Las Vegas Headstones and Monuments
06.2014 - 11.2017Read More
Grounds Keeper
Craig Road Pet Cemetery
06.2012 - 06.2014Read More
Spring Valley High School
High School Diploma
Read More