Jake Rives
Ellicott City,MD
Summary
Recent UMD graduate with an English degree. I have several years' experience in customer service, and my main goal now is to help others in meaningful ways, especially regarding mental health. To that end, I've decided to start pursuing a Master's in Social Work, and am looking for socially beneficial work opportunities.
Overview
2026
2026
years of professional experience
Work History
Crew Member
AMC Theatres
Columbia, MD
04.2021 - Current
- Serve 50-200 guests per shift, always making sure they get their concession orders quickly, smoothly, and pleasantly
- Collaborate with 3-7 other crew members across the theater to make sure concessions, ticket drop, box office, and autiorium experience are all satisfactory
- Often stay a little later to help team with closing tasks like stocking candy and cleaning concession area thoroughly
- Often help out coworkers in a jam by covering shifts, even with little notice
Dishwasher
BJ's Restaurant and Brewhouse
Columbia, MD
01.2022 - 12.2022
- Scrubbed pots, pans, and utensils quickly and thoroughly in order to keep up with the pace of the cooks, especially during busy nights
Occasional Volunteering
Howard County Parks and Recreation
Columbia, MD
- Recently helped maintain and expand a nearby trail by smoothing out dirt and clearing debris
Education
Bachelor of Arts - English Langauge And Literature
University of Maryland
College Park, MD05-2025
Skills
- Customer service
- Effective communication
- Team collaboration
- Attention to detail
- Conflict resolution
- Time management
Languages
Italian
Limited
Spanish
Elementary
Japanese
Elementary
Timeline
Dishwasher
BJ's Restaurant and Brewhouse
01.2022 - 12.2022
Crew Member
AMC Theatres
04.2021 - Current
Occasional Volunteering
Howard County Parks and Recreation
Bachelor of Arts - English Langauge And Literature
University of Maryland