Head Hostess
Crack'd Brunch
New Orleans, Louisiana
11.2025 - 05.2026
- Managed seating arrangements to optimize guest flow and minimize wait times.
- Trained new hosts on customer service standards and reservation systems.
- Coordinated with kitchen staff to ensure timely service during peak hours.
- Assisted guests with inquiries and special requests to enhance their experience.
- Monitored dining area cleanliness and ensured proper table settings for guests.
- Developed daily staff schedules to maintain adequate coverage during busy shifts.
- Communicated guest feedback to management for service improvement initiatives.