Jalen Howell
DeLand,FL
Summary
Proven track record in customer service and teamwork, exemplified by a history of enhancing customer satisfaction and team efficiency at McDonald's. Skilled in time management and problem-solving, consistently achieving high-quality outcomes across fast-paced environments. Demonstrated ability to master tasks quickly, contributing to significant improvements in operational performance.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
12.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Team Member
Marco's Pizza
09.2021 - 11.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Car Wash Attendant
Sportys Car Wash
02.2020 - 06.2021
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Education
High School Diploma -
Deland High School
Deland, FL06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Timeline
Crew Member
McDonald's
12.2022 - Current
Team Member
Marco's Pizza
09.2021 - 11.2022
Car Wash Attendant
Sportys Car Wash
02.2020 - 06.2021
High School Diploma -
Deland High School