I am a Recent college graduate, who is motivated and eager to learn, seeking an entry-level role where I can apply my strong communication, problem-solving, and organizational skills while gaining valuable experience in a professional environment.
Overview
4
4
years of professional experience
Work History
Retail Sales Consultant
Optimum
06.2025 - Current
Deliver exceptional customer service by actively listening to customer concerns and providing accurate, helpful solutions
Support sales goals by assisting customers with product selection
Diffuse irate or frustrated customers with professionalism, empathy, and effective conflict resolution techniques
Clearly communicate complex product and service information in an accessible way
Assist with transactions and billing inquiries
Collaboration with team members to maintain a productive environment
Theater Crew Member
AMC Theater
05.2024 - 06.2025
Exhibit excellent guest service skills
Answer guest questions courteously and accurately or direct them to the appropriate resource.
Multitask effectively, including greeting guests, tearing and scanning tickets, checking IDs, and answering guest questions.
Ensure the security of all cash, receipts, and tickets.
Control access to the theatre and monitor auditoriums for quality and audience behavior.
Perform daily stocking and maintenance duties.
Follow all procedures to ensure a safe work environment for guests and staff.
Event Staff Member
The University Of NC at Charlotte
03.2024 - 05.2025
Greet students upon entry
Assisted with scanning into the building and provided direction to destinations
Monitored athletic equipment to ensure security
Assist at athletic events such as Track, Basketball, softball, etc. Also assisted athletes with their equipment
Cashier
Cookout
05.2022 - 08.2023
Provide excellent customer service to all guests.
Handle cash transactions accurately and efficiently.
Prepare food items according to company standards.
Maintain cleanliness and organization of the work area.
Assist in training new crew members as needed.
Education
Bachelor of Arts - Communications, Interdisciplinary Studies