Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Certification
Timeline
Generic

Jalen Vincent

Mount Vernon,NY

Summary

Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Lastly, I'm ready to contribute to a dynamic team and make a positive impact.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Island Hospitality
White Plains, New York
08.2024 - Current
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Processed payments from customers for room charges and incidentals.
  • Provided information about the hotel's amenities, services and surrounding areas to guests.
  • Resolved customer complaints in a timely manner while following company policies and procedures.
  • Ensured that all guest requests were met promptly, courteously and efficiently.
  • Maintained up-to-date knowledge of hotel products, services, pricing plans and policies.

Photographer

Self-employeed
Westchester, NY
05.2024 - Current
  • Maintain photography equipment including cameras, lenses, lighting gear, and tripods.
  • Organize and store digital photographs, negatives, and prints.
  • Deliver quality products within deadlines established by clientele.
  • Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
  • Research trends in photography styles to stay up-to-date with current technologies and practices.
  • Set up lighting equipment and adjust camera settings to capture desired images.
  • Compose creative shots from different angles that are visually appealing.

Unarmed Security Guard

Pax Assist
Queens, NY
02.2024 - Current
  • Identified potential threats or hazards onsite and took appropriate action to address them promptly.
  • Ensured proper verification of identification for individuals entering the facility following security protocols.
  • Enforced rules and regulations within the facility while maintaining a professional demeanor.
  • Patrolled assigned areas to detect suspicious activity and prevent unauthorized access.
  • Observed all entrances for any signs of criminal activities or trespassers.

Customer Service Representative

Walgreens
Westchester, NY
11.2023 - 04.2024
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided customers with information about products or services and took orders via telephone or in person.

Food Delivery Driver

Instacart
Manhattan, NY
08.2023 - 01.2024
  • Assisted in loading and unloading supplies when needed from suppliers or vendors.
  • Delivered food orders promptly and strictly adhered to delivery schedules for various customer locations.
  • Utilized customer feedback to continuously improve delivery practices, focusing on punctuality, food quality, and customer interaction.
  • Implemented the use of GPS applications, resulting in improved delivery times and increased customer satisfaction.
  • Assisted with order packing and verification at the restaurant, ensuring that all items met the established quality standards.

Elevator Operator

United Nations Headquarters
Manhattan, NY
09.2023 - 11.2023
  • Reported any malfunctions or problems to supervisors immediately.
  • Ensured passenger comfort by adjusting speed according to traffic conditions.
  • Assisted passengers with luggage, strollers, wheelchairs.
  • Greeted passengers courteously and answered questions regarding building services.
  • Provided directions and information about local attractions to visitors upon request.

Team Member

KFC
Manhattan, NY
02.2023 - 11.2023
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Communicated effectively with kitchen staff regarding customer orders and special requests.
  • Processed payments accurately and efficiently using the POS system.
  • Ensured all dishes were prepared according to restaurant standards.
  • Cleaned tables and chairs to prepare the dining area for the next customers.

Food Delivery Driver

Uber Eats
Manhattan, NY, NY
06.2020 - 10.2023
  • Delivered food orders to customers in a timely manner.
  • Loaded and unloaded delivery vehicles with food items.
  • Ensured that the correct order was delivered to the customer.
  • Maintained cleanliness of vehicle interior and exterior.
  • Followed all safety protocols while driving.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.

Education

High School Diploma -

New Visions Charter High School For Humanities Ii
Bronx, NY

Some College (No Degree) - Computer And Information Sciences

Cuny Borough of Manhattan Community College
Manhattan, NY

Skills

  • Attention to Detail
  • Excellent workflow management
  • Adobe Photoshop
  • Team Player
  • Continuous Improvement
  • Reliable and Responsible
  • Excellent Communication
  • Data Entry
  • Active Listening
  • High-energy attitude
  • Payment Processing
  • Customer Service
  • Critical Thinking
  • Emergency Response
  • Facility Security
  • GPS Navigation
  • Safe Food Handling
  • Motor Vehicle Operation
  • Retouching and color correction
  • Photo editing
  • Adobe Creative Suite
  • Video Editing
  • Social Media
  • Marketing and Branding
  • Mail Sorting
  • Office Organization
  • Administrative Support
  • Cash Handling
  • Guest Relations
  • Verbal and written communication
  • Conflict Management
  • Email and telephone decorum

Affiliations

  • I am a photographer
  • I work out a lot to make sure my health is in tip-top shape
  • I love to do research on all kinds of topics

Certification

  • Security Guard License
  • Driver License

Timeline

Front Desk Receptionist

Island Hospitality
08.2024 - Current

Photographer

Self-employeed
05.2024 - Current

Unarmed Security Guard

Pax Assist
02.2024 - Current

Customer Service Representative

Walgreens
11.2023 - 04.2024

Elevator Operator

United Nations Headquarters
09.2023 - 11.2023

Food Delivery Driver

Instacart
08.2023 - 01.2024

Team Member

KFC
02.2023 - 11.2023

Food Delivery Driver

Uber Eats
06.2020 - 10.2023

High School Diploma -

New Visions Charter High School For Humanities Ii

Some College (No Degree) - Computer And Information Sciences

Cuny Borough of Manhattan Community College

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Jalen Vincent