Hi, I’m
Jalisa Rose
Coolidge,AZ
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
years of professional experience
1
Certification
Work History
Texas RoadhouseCasa Grande, AZ
Server
11.2021 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Texas RoadhouseGilbert, AZ
Host
04.2021 - 11.2021
Job overview
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
StarbucksChandler, AZ
Barista
01.2021 - 10.2021
Job overview
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
SonicCoolidge, AZ
Manager
12.2019 - 10.2020
Job overview
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Home DepotCasa Grande, AZ
Paint Associate
12.2019 - 04.2020
Job overview
- Offered color matching expertise and paint product selection advice to assist customers with paint choice.
- Located merchandise in store for consumers and demonstrated usage of tools and prep items.
- Processed new shipments and incoming inventory and checked vendor list for accurate inventory reporting.
- Displayed color selection using intriguing and creative displays of swatches, painted pieces and sample books.
Torrid Clothing StoreTucson, AZ
Sales Associate
08.2019 - 12.2019
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
SonicCoolidge, AZ
Crew Trainer
01.2019 - 08.2019
Job overview
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Einsteins Bros BagelsTucson, AZ
Coffee Barista
08.2018 - 12.2018
Job overview
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Controlled line and crowd with quick, efficient service.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
SonicCoolidge, AZ
Car Hopper
04.2017 - 08.2018
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
McDonald'sCoolidge, AZ
Crew Member
12.2016 - 01.2017
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
Education
Florence High SchoolFlorence, AZ
High School Diploma
05.2018
Skills
- High-Volume Dining
- Team Player
- Menu Memorization and Presentation
- Order Accuracy and Delivery
- Warm and Friendly
- Customer Retention
- Dependable and Cooperative
- Clear Communication
Certification
ServSafe
Timeline
Server
Texas Roadhouse
11.2021 - Current
Host
Texas Roadhouse
04.2021 - 11.2021
Barista
Starbucks
01.2021 - 10.2021
Manager
Sonic
12.2019 - 10.2020
Paint Associate
Home Depot
12.2019 - 04.2020
Sales Associate
Torrid Clothing Store
08.2019 - 12.2019
Crew Trainer
Sonic
01.2019 - 08.2019
Coffee Barista
Einsteins Bros Bagels
08.2018 - 12.2018
Car Hopper
Sonic
04.2017 - 08.2018
Crew Member
McDonald's
12.2016 - 01.2017
Florence High School
High School Diploma
Similar Profiles
Jericho VillegasJericho Villegas
Food Server/Bartender at Texas Roadhouse Lemall/Texas Roadhouse Sidra RiyadhFood Server/Bartender at Texas Roadhouse Lemall/Texas Roadhouse Sidra Riyadh
Mychael PinnockMychael Pinnock
Sever at Texas RoadhouseSever at Texas Roadhouse
Sarahi PardoSarahi Pardo
Restaurant Server/Trainer at Texas RoadhouseRestaurant Server/Trainer at Texas Roadhouse
Nathan BaheNathan Bahe
Server Trainer at Texas Roadhouse RestaurantServer Trainer at Texas Roadhouse Restaurant
Axel F MartinezAxel F Martinez
Correctional Officer at Arizona Department Of CorrectionsCorrectional Officer at Arizona Department Of Corrections