Jalyn McKoy
Irving
Summary
Excelling in customer service and teamwork. Demonstrated ability to manage time effectively, solve problems, and enhance team efficiency. Improving service delivery by implementing solutions and fostering strong relationships.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
06.2023 - 08.2023
- Summer position only. * Seasonal
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Admin Assistant
Wave Communications
06.2021 - 06.2023
- Summer position only.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate's of Business - Business Administration
Saint John's College Junior College
Belize City05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Customer Engagement
- Self-discipline
- Interactive communication skills
Timeline
Crew Member
McDonald's
06.2023 - 08.2023
Admin Assistant
Wave Communications
06.2021 - 06.2023
Associate's of Business - Business Administration
Saint John's College Junior College