Jalyssa Paez
Lakeland,FL
Summary
I am positive, adaptable, and reliable with strong commitment to teamwork and customer service. I understand importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. I'm aiming to contribute to positive team atmosphere and ensure customer satisfaction. I'm a highly efficient employee, also well established in fast-paced and challenging environments.
I have demonstrated strong analytical, communication, and teamwork skills, the ability to quickly adapt to new environments. I'm known to have a positive attitude when working in stressful environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Baskin Robins
Lakeland, FL
06.2025 - 12.2025
- Prepared and served ice cream orders, ensuring customer satisfaction through quality service.
- Maintained cleanliness of work areas, adhering to health and safety standards.
- Assisted in inventory management, tracking stock levels for timely replenishment.
- Operated cash register, accurately processing transactions and handling cash.
- Collaborated with team members to meet peak service demands during busy hours.
- Worked front counter, drive-thru and other areas.
- Supported training of new crew members by demonstrating service techniques and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Lakeland Senior High School
Lakeland, FL05.2027
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Cash handling
- Customer engagement
- Interactive communication skills
- Flexible schedule
- Food preparation
- Heavy lifting
- Store opening and closing
- Crew leadership
Certification
- Certified Food handler, Baskin Robins - June 2025
Languages
English
Native or Bilingual
Spanish
Professional Working
ASL
Professional Working
Interests
- Learning new cooking techniques and expanding my culinary skills
- Cooking
- Cake Decorating
- Exploring various forms of art, such as Architecture, Drawing, and Crafting, to nurture creativity and personal growth
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Interior Design
- Crafting and DIY Projects
- Digital Art and Animation
Extracurricular activities
(Lakeland PAL trades camp - June 2025) A week trades camp learning architecture, electrical, plumbing, carpentry, and painting.
(The Lunz Group - January 2026-ongoing) I was shadow working while getting more information on an Architecture career.
(No Limits Volleyball July-November 2025) volleyball
Timeline
Crew Member
Baskin Robins
06.2025 - 12.2025
High School Diploma -
Lakeland Senior High School