Jamereo'shea Burgess
Brooklyn,New York
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
DBW Repair Services
Queens, NY
06.2020 - 05.2024
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Emailed and mailed invoices and reminders to clients to obtain payments within expected deadlines.
- Communicated with key individuals, contractors and plumbers to promote new business.
- Asked questions to better understand customer needs and recommended products to fulfill project requirements.
Concierge
Akelius
Manhattan, NY
08.2022 - 09.2023
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Entered work orders for housekeeping, pest control and maintenance issues.
- Handled mail and package deliveries, keeping items secure.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Answered guest questions regarding local area, facilities and amenities.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
After-School Program Assistant
CAMBA Beacon
Brooklyn, New York
11.2019 - 02.2020
- Assisted in the development and implementation of after-school activities.
- Organized and facilitated recreational activities for students.
- Monitored student behavior to ensure a safe environment.
- Assisted in resolving conflicts between participants in a calm, respectful manner.
- Provided guidance and mentorship to younger members of the team.
Education
High School Diploma -
Brooklyn High School For Law And Technology
Brooklyn, NY06.2018
Some College (No Degree) - Physical Education And Coaching
Tompkins Cortland
Dryden, NYSkills
- Data Entry Documentation
- Report Analysis
- Customer Service
- Microsoft Office
- Planning & Organizing
- Problem Anticipation and Resolution
Timeline
Concierge
Akelius
08.2022 - 09.2023
Administrative Assistant
DBW Repair Services
06.2020 - 05.2024
After-School Program Assistant
CAMBA Beacon
11.2019 - 02.2020
High School Diploma -
Brooklyn High School For Law And Technology
Some College (No Degree) - Physical Education And Coaching
Tompkins Cortland
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