Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Work History
General Manager
8 Months
Gameday Men's Health | 02.2026 - Current
Employer Name: Jim & Bree Mueller, Full Time, $60,000.00 Salary Per Year
Managed cross-functional teams to streamline multi clinic workflow and improve service delivery.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Trained initial personnel, working to establish key internal functions and outline scope of positions for a new medical based franchise.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Administrative Assistant
1 Year 6 Months
Gameday Men's Health | 08.2024 - 02.2026
Jim & Bree Mueller, Full Time, $55,000.00 Salary Per Year
Streamlined office operations by implementing efficient scheduling systems for patient appointments.
Managed correspondence and communications, ensuring timely responses to inquiries and requests.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Developed training materials for new staff, improving onboarding process and knowledge retention.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Heavy Equipment Operator
1 Year
Garret Johnson Inc. | 01.2021 - 01.2022
Part time (Summers 2021 & 2022)
Directly responsible for operating heavy machinery in rural and urban environments
Maintained heavy equipment and machinery to ensure optimal performance and reliability
Coordinated with safety advisors to enhance operational safety and effectiveness
Gymnasium Front Desk Receptionist
3 Years
Cavalier Golf and Yacht Club | 01.2017 - 01.2020
Part time 2017-2020
Maintained gymnasium assets.
Facilitated company events for guests and members.
Facilitated company events for guests and members to enhance engagement
Maintained relationships with gym members through regular communication.
Education
Bachelor of Arts - English
Virginia Military Institute (VMI) | Lexington, VA | 01-2023
Dean’s List Fall 2023
GPA: 3.314 GPA
Extracurricular Activities: VMI Cadre 2021-2024
Capstone Project: American Exceptionalism in Presidential Rhetoric
Skills
Staff Management
Proven Leadership Abilities
Facility Management
Problem Resolution
Critical Thinker
Sales Strategy
Sales Experience
Attention to Detail
Clear Verbal and Written Communication
Quality Focused
COLLEGE ACTIVITES
VMI Cadre Corporal, Fall 2021-Spring 2022
Directly responsible for the training and wellbeing of over forty freshmen during the 2021-2022 academic year. Transformed new cadets both academically and physically to maintain high military standards within the VMI Corps of Cadets.
Transforming new cadets into team-oriented individuals
Teaching new cadets essential skills such as time management, discipline, orderliness, and accountability
Motivating new cadets to set achievable goals
VMI Cadre Platoon Sergeant, Fall 2022-Spring 2023
Directly responsible for the operational leadership of 6 corporals to ensure the successful training and wellbeing of over forty freshmen during the 2022-2023 academic year.
Training, mentoring, managing, and advising corporal activities
Communicating with Delta Company Officers to ensure efficient training operations
Ensuring the clear and efficient transfer of information to new cadets
Ensuring new cadets have access to all academic and military resources on campus
VMI Cadre Platoon Lieutenant, Fall 2023- Spring 2024
Directly responsible for the operational leadership of 5 sergeants and 6 corporals to ensure the successful training and wellbeing of over forty freshmen during the 2023-2024 academic year.
Mentoring, managing, and advising sergeant activities
Overseeing new cadet progression and ensuring the completion of critical objectives throughout the academic year
Directly responsible for facilitating new cadet training operations
Directly responsible for Delta Company accountability as a cohesive military unit
Leading companywide operations that included over 120 members of Delta Company to ensure the preservation of high military and academic standards resulting in being awarded the Garnett Andrews Cup consecutively from 2020-2024.
Garnett Andrews Cup: Awarded to cadet company scoring the highest throughout the session in drills, ceremonies, and general efficiency as a military unit.