James Danielson
Chatfield,MN
Summary
Results-driven store leader with expertise in team management, problem-solving, and customer experience. Committed to enhancing store performance and fostering a productive work environment.
Motivated professional specializing in store operations and customer experience management. Known for implementing training programs that boost team productivity and enhance service quality, aiming to maximize revenue opportunities.
Goal-oriented Store Leader with proven record of success in exceeding sales and customer satisfaction ratings. Manages and empowers employees to deliver exceptional service and handle high-volume workloads. Ambitious in driving revenue growth and brand awareness.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Store Leader
Kwik Trip
Eyota, MN
11.2014 - Current
- Led daily operations, ensuring optimal store performance and high customer satisfaction.
- Implemented staff training programs, enhancing team productivity and service quality.
- Oversaw inventory management processes, maintaining stock accuracy and minimizing waste.
- Analyzed sales data to identify trends, adjusting strategies to maximize revenue opportunities.
Bartender
Whiskey Creek® Wood Fire Grill
Rochester, MN
05.2011 - 10.2014
- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Maintained cleanliness and organization of bar area to comply with health standards.
- Assisted in training new bartenders on beverage preparation and service techniques.
- Developed creative drink specials to increase customer engagement and sales.
Education
No Degree - Fire Science
Hennepin Technical College
Minneapolis, MNSkills
- Store safety
- Store operations
- Team management
- Promotions planning
- Problem-solving
- Multitasking and organization
- Friendly and positive
- Store merchandising
- Team leadership
- Verbal and written communication
- Customer experience management
- Cash management
Accomplishments
- Supervised team of 36 staff members on a weekly basis.
- Achieved Food GP per sales period multiple times throughout my career.
- Getting my own store within 5 years of employment at Kwik Trip.
- Achieved multiple food bonuses based off of period sales.
- Trained and promoted 2 of my Assistants to Store Leaders.
Certification
- Serve Safe Certified
- CPR Certified
Languages
English
Native or Bilingual
Timeline
Store Leader
Kwik Trip
11.2014 - Current
Bartender
Whiskey Creek® Wood Fire Grill
05.2011 - 10.2014
No Degree - Fire Science
Hennepin Technical College