James Eden
Glenside,PA
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager
Benepath
10.2023 - Current
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Account Manager
JG Wentworth
01.2021 - 10.2023
- Managed over 100 customer calls over day while delivering exceptional customer service
- Worked in call center environment handling manual and automatically dialed outbound calls
- Maintained high volume of calls and met demands of busy and productive group.
Account Manager
Genetworx/Recovery Centers of America
07.2020 - 01.2021
- Supported day-to-day account management for company clients
- Facilitated client satisfaction and renewed customer relations to drive growth
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Account Manager
American Piping Products
03.2020 - 07.2020
- Generated New Leads through prospecting and networking
- Managed book of business and maintained customer relationships
- Proactively lead, manage and executed sales process from start to finish.
Account Manager
J.G. Wentworth Company
02.2018 - 03.2020
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Qualified leads, built relationships and executed sales strategies to drive new business
- Executed successful sales strategies to convert leads into customers.
Skills
- Product and Service Sales
- Strong verbal and written communication skills
- Persuasive Communication
- Call Center Processes
- Staff Training
- Sales Leadership
- Hiring and Staffing
- Prospecting and Cold Calling
Certification
Certified Debt Specialist, IAPDA, 12/21/2021, 12/21/2024
Timeline
Account Manager
Benepath
10.2023 - Current
Account Manager
JG Wentworth
01.2021 - 10.2023
Account Manager
Genetworx/Recovery Centers of America
07.2020 - 01.2021
Account Manager
American Piping Products
03.2020 - 07.2020
Account Manager
J.G. Wentworth Company
02.2018 - 03.2020
Certified Debt Specialist, IAPDA, 12/21/2021, 12/21/2024