James Ficht
Medford,Or
Summary
Experienced and motivated manager with a passion for driving results. Highly skilled in every aspect of retail sales and management.
Overview
14
14
years of professional experience
Work History
Store manager
Zumiez
09.2013 - Current
- Manage inventory control, cash control, and store opening and closing procedures.
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conduct regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversee loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- I also contribute beyond my store and aid in the development of other store managers within my district
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Key holder
The Raider Image
02.2013 - 09.2013
- During my time at the raider image I was asked to run the store by myself on most days
- These tasks included opening or closing the store, engaging with customers and training other employees
- I also maintained the store and stocked new product daily
Driver helper
UPS
12.2012 - 12.2012
- During the Christmas rush I was hired to assist a delivery driver
- Each day I would run packages for the driver to each destination
- This was very fast paced and physical
Yard crew
Stericycle
06.2012 - 11.2012
- This was a physical job that consisted of moving heavy objects
- I used a handcart(dolly) everyday to offload pathological waste onto a 53 foot trailer
- Next I would offload incineration onto the dock where I would then scan and weigh the waste
- Last I had to load up all the trucks with empty tubs to be shipped out the next day
Dishwasher/ Pizza maker
Steve’s Pizza
10.2010 - 06.2012
- My responsibilities at Steve’s ranged from washing dishes to making pizzas
- I also bussed tables, delivered pizzas, and maintained the kitchen by sweeping and mopping nightly
Education
High school diploma -
Del Campo High School
Fair Oaks, Ca06.2010
Skills
- Management
- Merchandising
- Inventory
- People development
- Sales
- Communication
- Leadership
- Attention to detail
- Critical thinking
- Multitasking and Organization
- Customer Relations
- Store operations
- Payroll management
Accomplishments
2017 Zumiez Western division top back to school sales gain
2018 Zumiez store manager of the year
2019 Zumiez store manager of the year
2020 Zumiez finalist for store manager of the year
5 Store manager promotions
References
- Jevan Nef , 541-654-6587, Former Southern Oregon District manager
- John Galarza, 541-602-5298, Store manager, Albany, Or
- Zelda Munoz, 916-398-7678, Senior store manager, Sacramento, Ca
- Jordan Bostwick, 541-941-8258, Store manager, Salem, Or
Timeline
Store manager
Zumiez
09.2013 - Current
Key holder
The Raider Image
02.2013 - 09.2013
Driver helper
UPS
12.2012 - 12.2012
Yard crew
Stericycle
06.2012 - 11.2012
Dishwasher/ Pizza maker
Steve’s Pizza
10.2010 - 06.2012
High school diploma -
Del Campo High School
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