James Johnson
Middletown,OH
Summary
Dynamic and dependable professional with a strong background in customer service and teamwork, honed at Diversapack Proven ability to enhance operational efficiency and maintain safety standards. Skilled in quality control and forklift operation, with a commitment to fostering a collaborative work environment and achieving team goals.
Overview
2026
2026
years of professional experience
Work History
Crew Member
Wendy's Old Fashion Hamburgers Restaurant
- Delivered exceptional customer service, ensuring positive dining experiences and repeat patronage.
- Collaborated with team members to maintain cleanliness and organization in high-traffic areas.
- Operated kitchen equipment efficiently, adhering to safety protocols and food handling guidelines.
- Assisted in training new crew members on operational procedures and customer service standards.
- Managed inventory levels, restocking supplies to ensure seamless service during peak hours.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Simon 30in Flexo Helper
Packaging Corporation of America
12.2012 - Current
- Operated machinery and equipment for efficient packaging processes.
- Assisted team with daily production tasks to meet quality standards.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Collaborated with team members to troubleshoot and resolve operational issues promptly.
- Supported training of new staff in operational procedures and safety practices.
- Performed manual labor and random jobs to help teams accomplish goals.
- Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
- Bolstered team morale and productivity by providing timely assistance and backup during peak hours or staff shortages.
- Fostered collaborative work environment by actively participating in team meetings and sharing constructive feedback.
Team Leader\ Line Clerk
Diversapack/ Precision Packaging
09.2004 - 04.2012
- Led team in daily operations, ensuring adherence to safety protocols and operational standards.
- Trained new staff on equipment usage and safety procedures, enhancing team efficiency and compliance.
- Coordinated workflow among team members, optimizing productivity and minimizing downtime during shifts.
- Monitored inventory levels, facilitating timely restocking and reducing material shortages in production areas.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
High School Diploma - Grade School
Middletown High School
Middletown06.2001
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
- Attention to detail
- Self-discipline
- Integrity and honesty
- Safety awareness
- Safety
- Resilience and persistence
- Housekeeping
- Quality control checks
- Forklift operation
- Willingness to learn
- Workplace safety
- Team player
- Collaboration and teamwork
- Dependable and cooperative
Timeline
Simon 30in Flexo Helper
Packaging Corporation of America
12.2012 - Current
Team Leader\ Line Clerk
Diversapack/ Precision Packaging
09.2004 - 04.2012
Crew Member
Wendy's Old Fashion Hamburgers Restaurant
High School Diploma - Grade School
Middletown High School