James Kyle, III
Morristown,TN
Summary
Dynamic and results-driven professional with extensive experience as a Store Manager at Rent A Center, excelling in inventory management and customer engagement. Proven ability to enhance sales through effective merchandising strategies and staff training, while maintaining patient confidentiality and ensuring compliance with regulations. Committed to delivering exceptional customer service and operational excellence.
Overview
26
26
years of professional experience
Work History
Pharmacy Clerk
College Park Pharmacy
Morristown, TN
03.2025 - Current
- Processed prescription orders accurately and efficiently
- Managed inventory levels, ensuring availability of medications
- Assisted customers with product inquiries and medication information
- Collaborated with pharmacists to maintain compliance with regulations
- Handled cash transactions and maintained accurate financial records
Assistant Store Manager
Family Dollar
06.2009 - 01.2025
- Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained new employees on store policies, procedures, and customer service standards.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Monitored inventory levels, conducted stock replenishment, and reduced shrinkage through effective loss prevention techniques.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Store Manager
Rent A Center
Knoxville, TN
05.2000 - 01.2007
- Oversaw daily store operations, ensuring optimal customer service and satisfaction.
- Managed inventory levels and executed stock replenishment processes to maintain product availability.
- Trained and mentored staff on sales techniques and customer engagement strategies.
- Analyzed sales data to identify trends, optimizing merchandising strategies for improved performance.
- Developed and implemented promotional initiatives to drive foot traffic and increase revenue.
- Ensured compliance with company policies, safety regulations, and operational standards across all store functions.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Associate of Science - General Studies
Walters State Community College
Morristown, TN12.2015
Skills
- Answering customer questions
- Stocking shelves
- Patient confidentiality
- Verifying orders
- Receiving incoming supplies
Stock management
Timeline
Pharmacy Clerk
College Park Pharmacy
03.2025 - Current
Assistant Store Manager
Family Dollar
06.2009 - 01.2025
Store Manager
Rent A Center
05.2000 - 01.2007
Associate of Science - General Studies
Walters State Community College